Job Title

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Summary Responsible for organizing and delivering full-service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing department revenue and customer satisfaction. Duties & Responsibilities Leads by example and ensures that Post Office staff demonstrate our CORE Values Interviews and recommends final candidates for hiring Ensures Post Office cashiers complies with all Store Standards Trains employees in job functions and provides on-going coaching and instructions Assists with completing performance reviews of Post Office cashier staff in conjunction with the FSM Customer Service Ensures exceptional customer service is provided beyond expectation Ensures employees present proper image to the public in accordance with Uniform Policy Loss Prevention Ensures all loss prevention systems and procedures are performed according to Standards Ensures procedures regarding parcel checks are adhered to Qualifications Planning, Judgement and Decision Making Independent thinking and decision making when dealing with issues related to customers requests Judgment & decisions would be made based on ability to ask the right questions leading to the appropriate solutions This position requires the ability to act upon tasks and goals outlined by management Experience Experience with retail and cash handling Superior interpersonal skills Efficient time management ability Strong verbal and written communication skillsEffective organization and planning skills Commitment to providing exceptional customer service Working Conditions Ability to work flexible shifts which may include nights and weekends Benefits Each store has an AssociateOwner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, coworkers, customers and community. Accommodation is available upon request for applicants and colleagues with disabilities. Hiring Range / chelle salariale lembauche: $18.20 - $20.55 / 18,20$ - 20,55$ (per hour / de lheure). A candidates experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. #J-18808-Ljbffr