A technology services company in Peel Region seeks a Support Analyst L2 to monitor for major incidents and coordinate resolution efforts. This critical role requires strong analytical, problem-solving, and communication skills, with hands-on experience in tech support or Dev/QA roles preferred. Familiarity with incident management tools like Pagerduty and Jira is necessary. The position is dynamic, with responsibilities spanning incident triage and stakeholder communication. Candidates must have a Bachelor''s degree in a related field and a willingness to work flexible hours. #J-18808-Ljbffr
Job Title
Incident Response & Support Analyst