Job Title

Become a vital asset as an Operations Officer II within the commercial banking sector, focusing on superior client service and compliance. Manage accounts and requests in this full-time role that requires attention and initiative. This position involves processing new and existing commercial deposit accounts along with overseeing necessary changes as customer needs evolve. You''ll follow federal compliance norms and service excellence standards while demonstrating exceptional communication skills. Your primary mission is to enhance the client experience through proactive account management. Key Responsibilities: Process new account openings for clients Execute changes for existing commercial accounts Gather and validate required documentation Adhere to AML and compliance standards Maintain Service Level Agreement commitments Requirements: Relevant experience in customer service Excellent communication skills required Strong ability to prioritize tasks Detail-oriented with an urgency for quality Bilingual (French) preferred Harness your skills in commercial banking, driving customer loyalty while ensuring thorough compliance and operational efficiency. #J-18808-Ljbffr