Job Title

Bilingual Claims and Customer Service Specialist (French and English required) About the company Our client is a well-established Canadian business with a strong reputation for reliability and thoughtful customer care. They value consistency, teamwork, and creating a workplace where people feel supported and appreciated every day. About the job This is a steady, office-based role in Orangeville that focuses on thoughtful, detail-oriented customer support. Most of your day will involve handling email inquiries and reviewing requests, with only minimal phone work. It is ideal for someone who enjoys calm, structured work and takes pride in getting the details right. About the team You will be joining a close-knit, welcoming group led by a highly supportive manager who genuinely cares about their team. People here help each other, share knowledge, and create a positive environment where everyone can do their best work. What Youll Do You will play a key role in helping customers by reviewing requests, resolving questions, and ensuring everything is handled accurately and professionally. Your bilingual communication skills will help create a smooth and reassuring experience for every client. Responsibilities Review and process requests, including warranty-related cases Maintain accurate and confidential customer records using internal systems Learn and navigate company tools and programs with confidence Provide clear, helpful information in both French and English Support ongoing projects and administrative tasks as needed Participate in a structured on-call rotation with additional compensation Qualifications Fluent in both French and English, written and spoken Comfortable using computers and learning new systems Strong attention to detail and organizational skills Clear communicator with a calm and professional approach Able to work independently and collaboratively Reliable, consistent, and team-oriented Competitive pay of $24-$27 per hour Full-time hours with a predictable schedule (no weekends or evenings) Paid on call work is remote Supportive onboarding and training Opportunity for partial remote work after training Additional compensation for on-call rotation #J-18808-Ljbffr