Job Title

Senior Fullstack Engineer - Observability Real User Monitoring (RUM) Grafana Labs is a remotefirst opensource powerhouse. There are more than 20M users of Grafana, the opensource visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3000 companiesincluding Bloomberg, JPMorgan Chase, and eBaymanage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or selfmanaged with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). Were scaling fast and staying true to what makes us different: an opensource legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovationdriven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and thats okay. If this role excites you, wed love you to raise your hand for what could be a truly careerdefining opportunity. This is a fulltime remote opportunity. We are considering candidates from US and Canada only. The opportunity Were building systems that ingest and process massive amounts of telemetrysessions, events, traces, and logsand make them explorable in real time. This requires deep expertise in highperformance backend systems, columnar storage, and intuitive frontend experiences. Our solutions are tightly integrated with OpenTelemetry and Grafana Cloud. We care deeply about performance, costefficiency, and developer experience across the entire stackfrom instrumentation to query layer to visualization. We value open standards, great developer experience, and doing the hard engineering needed to ship reliable software at scale. You may not meet every requirement below. If this role excites you, please raise your hand. What youll be doing Build and evolve fullstack features for RUM, spanning backend services, APIs, storage systems, and frontend user experiences. Design and implement systems that ingest, store, and query highcardinality, highvolume telemetry data using columnar/analytical databases. Develop performant query layers and APIs that power realtime exploration of user sessions, traces, and events. Contribute to frontend applications that visualize RUM data, enabling users to debug performance issues and understand user behavior. Work on data modeling, indexing strategies, and query optimization to ensure lowlatency, costefficient analytics at scale. Own projects endtoend: from design and implementation to deployment, monitoring, and iteration. Break down complex, ambiguous problems into incremental deliverables and iterate quickly based on feedback. Ensure quality through testing, observability of your own systems, documentation, and smooth upgrade paths. Collaborate crossfunctionally with backend, frontend, product, and solutions engineering to deliver cohesive observability workflows. Support teammates, participate in technical design discussions and help shape the RUM roadmap. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a companyfunded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AIassisted development: faster prototyping, test generation, refactors, documentation, and incident followupsalways paired with strong code review and quality standards. Youll also have access to frontier models (e.g., GPTCodex5, ClaudeOpus4.6, Gemini3Pro). What makes you a great fit 5+ years of fullstack engineering experience with strong backend fundamentals Backend experience (Go is preferred) and frontend experience, we use TypeScript and React Experience building or operating distributed systems in production (e.g., Kafka, WarpStream, ClickHouse, Cassandra, Postgres) Familiarity with cloudnative systems (Docker, Kubernetes, AWS, GCP, Azure) Experience working with highthroughput, highcardinality data (logs, metrics, traces, events) Strong understanding of data modeling, query optimization, and performance tradeoffs Experience designing and building APIs and distributed services Experience building dataheavy UIs (dashboards, query tools, debugging interfaces) Familiarity with observability concepts (traces, logs, metrics) and/or OpenTelemetry Strong communication skills and ability to work in a remote, distributed team Pragmatic, selfdriven, and comfortable navigating ambiguity Customerfocused mindset with a passion for developer experience Bonus / nicetohave Mobile development experience (iOS or Android) or familiarity with mobile performance and telemetry. Contributions to OpenTelemetry or other observability OSS. Experience building developerfacing platforms or observability products. Familiarity with session replay, sampling strategies, or user behavior analytics systems. In Canada the compensation range for this role is $164,490$197,389CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs success. We believe in shared outcomesRSUs help us stay aligned and invested as we scale globally. Why Youll Thrive at Grafana Labs: 100% Remote, Global Culture As a remoteonly company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization Tackle meaningful work in a highgrowth, everevolving environment. Transparent Communication Expect open decisionmaking and regular companywide updates. InnovationDriven Autonomy and support to ship great work and try new things. Open Source Roots Built on communitydriven values that shape how we work. Empowered Teams High trust, low ego culture that values outcomes over optics. Career Growth Pathways Defined opportunities to grow and develop your career. Approachable Leadership Transparent execs who are involved, visible, and human. Passionate People Join a team of smart, supportive folks who care deeply about what they do. InPerson onboarding We want you to thrive from day 1 with your fellow new Grafanistas to learn all about what we do and how we do it. Balance is Key We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and were working hard to make sure thats the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. For information about how your personal data is used once youve applied to a job, check out our privacy policy. #J-18808-Ljbffr