Job Title

Manage customer service operations as a Customer Service Manager. Ensure exceptional front-end service and compliance while providing training to associates. In this role, you''ll oversee the daily operations of the customer service team. Address customer and staff concerns, monitoring for proper coverage while adhering to all safety protocols. Training on company systems and managing transactions accurately will be critical components of your role in enhancing customer loyalty. Key Responsibilities: Ensure compliance with safe work processes Resolve concerns for customers and associates Oversee and coordinate front-end staffing and breaks Provide training on company systems and procedures Manage transactions for returns and exchanges Requirements: Must be at least 16 years old Strong customer service orientation is required Previous retail management experience is beneficial Ability to work within compliance standards Expertise in transactional accuracy Your leadership will drive exceptional customer experiences and operational excellence in retail settings. #J-18808-Ljbffr