Job Title

Overview This posting is for sourcing purposes only and does not reflect an active vacancy. Were looking for an Field Service Technician tojoin our team! Open and Honest. Customer-centric. Innovative. Passionate. Inclusive & Collaborative. Accountable. As an Field Service Technician , you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and the Sales Department. Responsibilities What youll do here Maintain and repair MFPs and resolve customer printing issues Perform on-site service of MFPs Maintain effective relationships with customers and sales Maintain parts and call management as well as accurate records to achieve KPI targets Responsible to learn new technologies 5% - Lead referrals and product promotion to existing customers 95% - break-fix and customer support Understands territory parts budget and inventory control Must follow the policies and procedures set forth by KMBS Perform other relevant duties as assigned by management. Qualifications What you bring to the table: 0-2 years technical/repair of electronics or software equipment Knowledge of basic Microsoft OS printing and common network concepts Basic awareness of common solutions Low to mid end office systems certifications Basic Color theory Good verbal and written Operates independently, requires assistance from time to time Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations Travelling within Canada and the US is a requirement Candidate must provide & maintain valid travel documents at own expense Own vehicle and possess valid insurance with appropriate coverage and a valid drivers license in good standing Standby and afterhours work may be required Training may require afterhours travel and stay overs including weekends Perform other relevant duties as assigned by management Required to achieve Associate Level Certification Travel within assigned territory, some out of territory work High School or equivalent CompTIA A+ Certification, CompTIA Net+ Certification, CompTIA CDIA+ Certification, Microsoft MCP or MCITP Certification (or equivalent experience). What We Offer Salary Disclaimer Compensation Range: $41,168.42 $59,179.24 annually. Vehicle Program: Variable allowance based on actual driving patterns for fair, performancealigned reimbursement Transparent pay structure with clear growth progression Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidates skills, experience, jobrelated knowledge, geographic location, and specific business needs. Benefits and employee perks: Comprehensive health coverage plan that includes medical, dental and vision Life insurance, disability and wellness programs Tuition Reimbursement Program Vacation, Paid Personal Time and Sick days Matching RRSP contribution Employee Discounts Employee and Family Assistant Program And more. AI Use Disclosure Konica Minolta Business Solutions (Canada) Ltd. or our third-party contractors may use Artificial Intelligence in the recruitment process. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions daffaires Konica Minolta (Canada) Lte. est un employeur d''opportunit gale. #J-18808-Ljbffr