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Job Title


Lead Airline Customer Service Operations with Safety Compliance Focus


Company : Talent Acquisition Team at GAT


Location : Vancouver,


Created : 2026-04-27


Job Type : Full Time


Job Description

Supervise airline customer service operations while ensuring safety and compliance. As a key leader, enhance operational efficiency and maintain high service standards within a dynamic airport environment. In this supervisory role, you''ll monitor ground support equipment and ensure the efficient handling of cargo and baggage for timely operations. Your responsibilities include conducting personnel evaluations, coordinating safety meetings, and liaising with airline customers and local airport authorities. A strong understanding of airline customer service and operational planning is essential for success. Key Responsibilities: Oversee safe operation of airline ground support equipment Coordinate services for cargo and baggage compliance Conduct personnel evaluations and staffing oversight Ensure adherence to safety policies and procedures Interact with airline customers and airport authorities Requirements: Strong background in airport ground handling Minimum 6 months computer experience with MS Word and Excel Proven supervisory experience within a business unit Valid Driver''s License and clear FBI fingerprint check Basic computer literacy and operational knowledge Bring expertise in customer service and operational efficiency to ensure optimal performance within the airline industry. #J-18808-Ljbffr