Job Title

Harvard Developments has an immediate opening for an Amenities Administrator to join our downtown Winnipeg portfolio team. This role is ideal for an energetic, customerfocused professional who thrives in a dynamic environment and is passionate about delivering exceptional tenant and customer experiences. As a key member of the property administration team and customer experience function, you will support a wide range of amenities including fitness facilities, conference centre and venue bookings, parking service coordination, art displays, marketing programs, and community engagement activities. Harvard is a fullservice real estate management company based in Western Canada, recognized for its reputation in leadership, flexibility, quality, and performance. The company oversees over more than 9 million square feet of office, retail, and residential properties throughout Western Canada, with offices in Winnipeg, Regina, Calgary, and Edmonton. What You Will Do: Amenity Administration & Customer Service Supporting daytoday administration of amenities including fitness memberships, conference centre bookings, patio and lobby venue use, and select parking service coordination. Providing timely responses to customer inquiries, ensuring an exceptional tenant and visitor experience across all amenities. Conducting regular inspections of fitness facilities, venues, and artwork displays to ensure cleanliness, maintenance, and a highquality customer environment. Administering the online booking system and guiding applicants through requirements for event or meeting space use. Coordinating setup needs, communicating with internal teams, and supporting execution of events, meetings, and community programming. Assisting with music and ambiance coordination for lobby and patio events. Marketing, Promotions & Communications Assisting marketing teams with property social media content, newsletters, and onsite promotional materials. Supporting tenant relations programs, community events, sponsorship activities, seasonal dcor, and promotional campaigns. Maintaining lobby and building signage, directories, and various communication channels. Preparing membership invoices, managing EFT lists, and allocating payments for fitness and venuerelated accounts receivable. Reconciling accounts, preparing statements, monitoring arrears, and assisting with collection letters where required. Coordinating purchasing needs, processing invoices, and following company AP guidelines. What You Bring: College or technical training equivalent to two years of study; Two to four years of experience in an administrative, customer service, or amenitiesfocused role; Strong organizational skills with exceptional attention to detail and accuracy; Proficiency in Microsoft Office; experience with social media or creative software is an asset; Outstanding customer service and communication skills with the confidence to engage with tenants, vendors, and contractors; A positive and selfmotivated attitude with the ability to work independently or collaboratively within a team; Comfort handling multiple tasks in a fastpaced environment and staying calm under pressure. What You Will Receive from Harvard: Regular business hours, Monday to Friday, with opportunities for flexible scheduling. Competitive salary, incentive opportunities, and industryleading benefits. Additional benefits including pension, group RRSP, childrens scholarships, and a wellness program. Comprehensive orientation, training, and ongoing support. Opportunities for continuing education, professional development, and longterm career growth within our Western Canadian portfolios. #J-18808-Ljbffr