Skip to Main Content

Job Title


Director, Integrated Social Services


Company : York Region (The Regional Municipality of York)


Location : Newmarket,


Created : 2026-04-27


Job Type : Full Time


Job Description

Director, Integrated Social Services (8972) Position Purpose: York Region is committed to building strong, caring and safe communities. As we continue to strengthen the Social Assistance Division and expand the Ontario Works program, we are seeking an ambitious, inclusive leader to serve as the Director, Social Assistance Division. Reporting to the General Manager, Social Services within our Community and Health Services Department, and working with the Senior Leadership Team within the Social Services Division, you will lead the strategic evolution of our social safety net. Your mandate is to bridge the gap between provincial policy transformation and local community impact, overseeing a diverse portfolio. You will lead the design and implementation of a modern, seamless service delivery model that ensures our programs dont just provide support but actively drive longterm stability and customer success. Using a collaborative approach to build and lead a highperforming management team, you will ensure our community supports are anchored by evidencebased decisionmaking to meet the changing demands of residents and partners. Key Responsibilities: (Not explicitly listed in the original text inferred from the Position Purpose and qualifications). Qualifications: Successful completion of a University Degree in Social Science, Public/Business Administration or equivalent. Minimum of seven years of experience in the Social Services field, including 3 years of managerial experience that includes program, financial, budget administration and human resource management. Demonstrated knowledge of applicable legislation (e.g. Ontario Works Act) and of municipal and regional government organization and structure. Experience in community and political engagement, and working with all levels of government staff. Knowledge of and demonstrated ability in strategic planning, change management design, process and implementation strategies to optimize both quality and costeffectiveness of services. Leadership competencies including operating strategically, leveraging diversity and differences, customer focused, ensuring accountability, managing complex problems, financial management, effective communication, fostering collaborative relationships, cultivating engagement to drive vision and purpose, managing and developing talent, establishing and maintaining trust, displaying selfawareness and resilience. Computer literacy utilizing MS Office software applications, information management systems, virtual platforms, and digital communication tools. Demonstrated political acumen, discernment and ability to negotiate, mediate, facilitate and present information to a varied audience. Ability to interpret, analyze and communicate complex issues and terminology in a constantly changing environment. Intellectual creativity, strategic forward thinking, and adept listening to manage and lead a large group of professionals and build high performance teams in a multistakeholder environment and to look beyond traditional solutions and deliver innovative outcomes. Ability to travel to offsite locations as required. Ability to work outside regular business hours as required. Experience presenting to Council. Experience engaging with political representatives. Benefits and Perks: Defined Benefit Pension Program OMERS defined benefit pension plan, eligible from date of hire as a fulltime employee. Employer of Choice recognition. Comprehensive employerpaid benefits plan including extended health, dental, life insurance, 24/7 Employee and Family Assistance Program, and corporate discounts and purchase plans. Commitment to an inclusive and diverse workforce, with an Inclusion, Diversity, Equity and Accessibility program. York Region is an equal opportunity employer committed to an inclusive, barrierfree recruitment and selection process. We respect, encourage and celebrate our diversity, aiming to build a qualified workforce that reflects the population we serve. Should you require accommodation under the Human Rights Code during the recruitment and selection process, please email or call 18774649675 extension 75506. Accommodations for applicants with disabilities are available upon request during recruitment processes and throughout employment. #J-18808-Ljbffr