Job title: Field Service Technician Job family: Project & Site Management Business area: Pulp & Paper Service Contract location: Brantford, ON, CA Working location: Brantford, ON, CA Location type: Office Location / Office-based Contract type: Permanent Job Description This position is responsible for advising the effective planning and implementation of Andritz Equipment Customer Service. This position reports to Service Manager (Pulp, Paper & Board) from which instructions are received and functions with little or no supervision thereafter. This position is required to supervise and perform a variety of Andritz equipment startups and maintenance activities at Pulp, Paper & Board equipment installations. Supervise and perform Andritz equipment rebuilds, including troubleshooting, optimization and preventive maintenance instructions of mechanical, electrical, hydraulic and instrumentation systems. This position requires Service Representative to conduct training for customer supervisory, technical and operating personnel during installation and startup of Andritz equipment. Andritz Service Representative visits customer mill locations throughout (NA) with goodwill, promoting aftermarket equipment enhancements, and sales support. Responsible for making good decisions which includes an expeditious manner of getting from pointtopoint when traveling worldwide and coping with the usual complications of schedules, etc. Duties: % of Time Based on a 40 hr. Week Manufacturing representative equipment service & commissioning. 25% Communicating and developing relationships with clients. 10% Developing and managing project schedules & equipment repair. 25% Scheduling and coordinating internal and external resources. 5% Overseeing project fieldwork, equipment troubleshooting & reviewing quality. 10% Groups primary contact with its customers for assigned Projects/programs. 5% Ensures appropriate communications channels are maintained & reporting schedules adhered to. Key relationship manager for the project. 5% Responsible for routine reporting of the projects status to the customer and Andritz management. 10% Develop and implement continuous improvement for assigned Projects to ensure the quality of the deliverables. 5% Requirements Experienced Industrial Maintenance & Service or related fields, Industrial Mechanics, Process Instrumentation & Control. Mechanical Pulp & Paper Refiner Field Services experience. Project Management, Equipment Startup & Commissioning experience as well as Team Leadership Skills. Adaptable, Diversified and Mobile. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. #J-18808-Ljbffr
Job Title
Field Service Technician