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Job Title


Contract Management Senior Specialist


Company : Manulife Insurance Malaysia


Location : Alton,


Created : 2026-04-27


Job Type : Full Time


Job Description

***Nous utilisons des* *pour fournir des statistiques qui nous aident vous offrir la meilleure exprience sur note site. Vous y trouverez des renseignements sur les tmoins, ou vous pouvez les dsactiver si vous prfrez. Toutefois, en continuant dutiliser le site sans modifier les paramtres, vous consentez notre utilisation de***Contract Management Senior Specialist page is loaded## Contract Management Senior Specialistlocations: Waterloo, Ontario: Toronto, Ontario: Halifax, Nova Scotia: Montreal, Quebectime type: Temps pleinposted on: Publi aujourd''huitime left to apply: Date de fin : 2 mai 2026 (Il reste 11 jours pour postuler)job requisition id: JR26031527As a Contract Management Senior Specialist you will play a critical role in driving vendor relationships, optimizing thirdparty performance, and enabling strong business outcomes through strategic sourcing, contracting, and partnership management. You will collaborate across multiple business areas to ensure we secure competitive agreements, manage risks effectively, and deliver exceptional service to our internal stakeholders and customers.**Key Accountabilities****1. Vendor Contracting*** Provide leadership and subjectmatter expertise across procurement projects and outsourcing initiatives, including the development, negotiation, and management of low and medium risk contracts.* Lead collaborative contracting activities with key stakeholdersincluding Business Units, Procurement, Legal, Risk, and Vendor Governancecovering RFIs, RFPs, MSAs, SOWs, amendments, change requests, and NDAs.* Ensure bestinclass service delivery and competitive commercial agreements by engaging appropriate stakeholder groups and adhering to required project, operational, procurement, and risk frameworks.* Act as a trusted advisor, ensuring alignment with all Procurement policies, sourcing best practices, and enterprise standards related to third-party contracting.**2. Relationship Management*** Build proactive and trusted partnerships with stakeholders, Procurement, Legal, Risk, and Vendor Governance teams to identify costeffective, innovative solutions that enhance product and service delivery.* Partner closely with Vendor Governance Risk Management, Vendor Information Security Management, and Operational Risk to appropriately assess, mitigate, and manage thirdparty risk.* Serve as a key liaison between vendors and business units, fostering strong collaboration, maintaining strategic alignment, and ensuring vendors are positioned to deliver optimal performance and innovation.**3. Vendor Performance Management*** Oversee compliance with all enterprise risk policies and ensure that vendors meet requirements set out by Vendor Governancesuch as risk assessments, scorecards, audits, and business continuity planning.* Develop deep expertise in existing and future contracts, ensuring a full understanding of vendor obligations and performance expectations.* Establish, track, and report on KPIs and SLAs to measure vendor performance and identify gaps or issues requiring corrective action.* Conduct regular performance reviews, operational meetings, and touchpoints to ensure strategic alignment, address emerging issues, and strengthen vendor accountability.**4. Issue Management*** Lead the resolution of major service disruptions related to contracted services, working with business stakeholders and vendors to restore service quickly and effectively.* Act as the primary escalation point for complex vendorrelated issues, driving rootcause analysis and longterm corrective actions.**Qualifications:*** Bachelors degree or equivalent business experience, with 3+ years of experience in Procurement, Strategic Sourcing, or Vendor Management.* Strong knowledge of insurance business operations, procurement processes, sourcing methodologies, contract law, and regulations relevant to thirdparty engagements.* Proven ability to build strong internal and external relationships and navigate complex stakeholder environments.* Excellent collaboration, negotiation, and influencing skills, with the ability to balance business needs, vendor capabilities, and contractual obligations.* Excellent communication and presentation skills, including experience presenting to senior and executive audiences.* Strong analytical, problemsolving, consulting, and conflictmanagement skills.* Highly selfmotivated with a strong drive for quality outcomes and the ability to achieve results through crossfunctional or indirect resources.* Demonstrated project management experience.If the successful candidate is in Qubec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.**When you join our team:*** Well empower you to learn and grow the career you want.* Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.* As part of our global team, well support you in shaping the future you want to seeLe poste annonc correspond une vacance existante.** propos de Manuvie et de John Hancock**La Socit Financire Manuvie est un chef de file mondial des services financiers qui aide les gens prendre leurs dcisions plus facilement et vivre mieux. Pour en apprendre plus notre sujet, rendez vous ladresse .**Manuvie est un employeur qui souscrit au principe de lgalit daccs lemploi**Chez Manulife/John Hancock nous valorisons notre diversit. Nous nous efforons dattirer, de perfectionner et de maintenir une main d''oeuvre qui est aussi diversifie que nos clients, et de favoriser la cration dun milieu de travail inclusif qui met profit la diversit de nos employs et les comptences de chacun. Nous nous engageons assurer un recrutement, une fidlisation, une promotion et une rmunration quitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de lascendance, du lieu dorigine, de la couleur, de lorigine ethnique, de la citoyennet, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection lie une grossesse), de lorientation sexuelle, des caractristiques gntiques, du statut dancien combattant, de lidentit de genre, de lexpression de genre, de lge, de ltat matrimonial, de la situation de famille, dune invalidit ou de tout autre motif protg par la loi applicable.Nous nous sommes donn comme priorit dliminer les obstacles laccs galitaire lemploi. Cest pourquoi un reprsentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqus pendant le processus de demande d''accommodement seront stocks et utiliss conformment aux lois et aux politiques applicables de Manuvie. Pour demander une mesure daccommodement raisonnable dans le cadre du recrutement, crivez .**Rgion de rfrence du salaire**Waterloo, Ontario**Modalits de travail**Hybride**Lchelle salariale devrait se situer entre**$70,500.00 CAD - $117,500.00 CADLes employs ont galement la possibilit de participer des programmes incitatifs et de recevoir une rmunration lie la performance de lentreprise et des individus. Le salaire rel variera selon les conditions du march local, la rgion gographique et les facteurs propres au poste, tels que les connaissances, les comptences, les qualifications, lexprience et la formation. Si vous postulez ce poste en dehors de votre lieu principal, veuillez contacter pour connatre la fourchette salariale applicable votre rgion.Manuvie offre aux employs admissibles une vaste gamme davantages sociaux personnalisables, notamment une assurance soins mdicaux, soins dentaires, sant mentale, soins de la vue, invalidit de courte et de #J-18808-Ljbffr