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Company Description Located in the heart of Canada''s capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Night Captain. What Is In It For You Wonderful company culture - our colleagues are at the heart of all that we do Food & Beverage discount of 50% in our restaurants Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Full rate of pay of $24.65/hour Job Description Reporting to the Concierge Leadership, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, engaging and friendly service Delivery of Food and Beverage orders Coordinate and work with Front Office and Housekeeping Departments Provide parking assistance upon arrival and departure of guest vehicles Provide the guest with detailed parking fees and clear explanation of valet benefits Work with the overnight Manager on duty Luggage handling Pickup laundry and doorknob menus Meet all guest needs in a pleasant, efficient and professional manner Duties include: Shoeshine, InRoom Dining orders and Bell Services Other duties as assigned Qualifications Previous guest service and food & beverage experience required Excellent communication skills in both official languages Proven guest service excellence Smart Serve Certification required Valid Drivers License with no infractions Physical Aspects Of Position (included But Not Limited To) Constant standing and walking throughout shift Physical ability to operate a vehicle (foot pedals, gear shift, steering wheel, etc.) Frequent bending and lifting (up to 50 lbs.) Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Chteau Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us. AI Disclosure We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr