Job Title

Drive operational excellence as Manager of Floor Operations. Ensure quality service and team leadership focused on customer interaction and performance management in event settings. This critical role requires you to manage the daily activities of technicians, ensuring the timely setup and maintenance of equipment. You will provide direct supervision for staff, handling scheduling and training while overseeing billing and inventory management. The position emphasizes customer relations and mentoring for exceptional service. Key Responsibilities: Manage daily technician workflow and operations Supervise scheduling, billing, and client approvals Ensure safe inventory control and quality compliance Mentor staff for improved customer satisfaction Attend production meetings for event readiness Requirements: High School Diploma is required; Bachelor''s is ideal 4+ years in hospitality and audio-visual At least 2 years in a supervisory role Working knowledge of audio-visual systems Familiar with Microsoft Office and related software Utilize your expertise to lead a dynamic team and elevate service standards in a fast-paced event environment. #J-18808-Ljbffr