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Position Schedule: Full-Time Branch Address: 2755 Broadmoor Blvd, Ste#172, Sherwood Park, AB Role Summary As a Branch Office Administrator, youll be a vital part of our team, providing seamless support to our clients. Youll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment. Key Responsibilities Provide exceptional client service via inbound and outbound calls, email, and inperson interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members. Support account management, including account opening, handling transfers, preparing documentation, and maintaining accurate client records. Handle various administrative tasks: scheduling appointments, preparing materials for client meetings, managing correspondence, and supporting marketing initiatives. Streamline processes by updating SOPs and strategically executing the branch business plan. Utilize technology such as MoneyGuide, Salesforce, Microsoft Office products, and other firmprovided software. Take an active role in the annual business planning process to assist in developing strategies for the upcoming year. Actively listen for situations in clients lives that may indicate a need for additional services. Drive marketing activities, such as planning and executing events. Skills & Qualifications Analytical Thinking Attention to Detail Adaptability Conversational Skills Digital Tool Utilization Team Collaboration Strong computer literacy and willingness to learn new technology. Benefits We offer comprehensive support and benefits to help you thrive: Comprehensive 6month training with a peer mentor. A wide support network extending from the branch office to the region and home office. An inclusive environment that values diverse perspectives. A rewards program that recognizes individual efforts and promotes longterm career and financial security. Access to a compensation package that includes bonus potential, profit sharing, a 401k (U.S.) or Group RRSP (Canada), and comprehensive health benefits. Paid time off including vacation, sick, holidays, and personal days. Compensation Hiring Minimum: $53,100.00 Hiring Maximum: $58,600.00 Equal Opportunity Employer Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. #J-18808-Ljbffr