Job Title

Lead as a Manager in Customer Experience training. Develop team dynamics and improve compliance while ensuring a legendary customer journey within a vibrant atmosphere. This role involves maintaining scheduling to align with customer service demands and compliance requirements. Youll guide your team on effective strategies for engaging with customers while overseeing workflow management. Additionally, daily branch operations are a significant aspect of fostering a collaborative and equitable environment. Key Responsibilities: Ensure adherence to compliance through scheduling Coach team on best customer interaction practices Manage task prioritization and workflow efficiency Administer complex daily administrative tasks Cultivate a supportive and inclusive team culture Requirements: Relevant experience of over 3 years required Undergraduate degree preferred Strong understanding of banking solutions Proficient in MS Office and internet tools Strong organizational and planning skills Drive a transformative customer experience by empowering your team and enhancing service quality within a supportive framework. #J-18808-Ljbffr