Job Title

ServiceNow Technical ArchitectA leading global technology organisation is looking for a ServiceNow Technical Architect to join its rapidly growing SaaS and ServiceNow practice. This is an exciting opportunity to play a key role in designing and delivering innovative ServiceNow solutions across a diverse client base.The OpportunityYoull join a high-performing solutions team, working on large-scale digital transformation programmes across multiple industries. This role combines hands-on architecture, technical leadership, and client engagement, making it ideal for someone who enjoys both strategic design and delivery.What Youll Be DoingDesign and develop ServiceNow platform architecture aligned to business needsLead implementation across ITSM and ITOM modulesOwn key areas including:CMDBDiscoveryEvent ManagementService MappingDefine and deliver integration strategies (REST/SOAP APIs)Run workshops and discovery sessions with stakeholdersProvide technical leadership and guidance to development teamsEnsure solutions are scalable, secure, and aligned to best practiceAct as a trusted advisor to clients and internal teamsWhat Were Looking ForStrong experience as a ServiceNow Architect / Technical ArchitectProven delivery across ITSM and ITOMDeep knowledge of:Incident, Problem, ChangeCMDB, Discovery, Event Management, Service MappingExperience with integrations (REST/SOAP APIs)Ability to engage with technical and non-technical stakeholdersStrong communication and problem-solving skillsCertifications & ExperienceEssential:ServiceNow Certified System Administrator (CSA)Desirable:CIS certifications (ITSM / ITOM)ITIL certificationExperience in Agile or Waterfall delivery environmentsWhats in It for YouOpportunity to work on enterprise-scale ServiceNow programmesExposure to cutting-edge SaaS and digital transformation initiativesStrong investment in training, certifications, and career progressionA collaborative, innovative environment with flexible working optionsCompetitive salary and comprehensive benefits package