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Job Title


Staff Developer, Customer Identity


Company : Loblaw Companies Limited https://static.whatjobs.c


Location : Toronto, Ontario


Created : 2026-04-29


Job Type : Full Time


Job Description

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, were up for the challenge. From our office in Downtown Toronto, weve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and were only just getting started. Why is this role important? As a Staff Developer on the Customer Identity team, you will help shape the architecture and evolution of the systems that power authentication, authorization, customer identity, and profile services across Loblaws digital ecosystem. You will operate as a technical leader within the domain, partnering with engineering managers, product leaders, and platform teams to design scalable systems and drive technical direction. This role is primarily backend-focused, but we value engineers who are comfortable working across the stackincluding API orchestration layers, frontend integrations, and mobile interactions where required. You will work across teams to ensure identity experiences are secure, scalable, reliable, and consistent across web, mobile, and backend systems. What Youll Do: Domain & Architecture Leadership Lead architecture and design of services in the Customer Identity and Customer Profile domains Define patterns for authentication orchestration, authorization enforcement, and session lifecycle management Make pragmatic architectural decisions considering security, performance, reliability, and scalability Partner with platform and security teams to evolve identity capabilities across the organization Platform & Backend Development Design and build cloud-native microservices and APIs that power identity services and customer profile capabilities Build and operate services that integrate with enterprise identity platforms and extend their capabilities through APIs and middleware Contribute handson to complex technical challenges, proofofconcepts, and critical system improvements Ensure systems meet high standards for performance, observability, and reliability Cross-Team Collaboration Work closely with frontend, mobile, platform, and security teams to deliver cohesive identity experiences Partner with engineering managers to translate product roadmaps into clear technical execution plans Participate in architecture reviews and technical planning across multiple teams Engineering Excellence Drive improvements in system observability, operational reliability, and performance Establish best practices for code quality, system design, and maintainability Identify and address technical debt, platform risks, and scalability challenges early Mentorship & Technical Leadership Mentor engineers through design discussions, code reviews, and technical guidance Support the growth of senior and mid-level engineers within the domain Contribute to raising engineering standards across the organization Does this sound like you? Core Backend & Platform Experience 10+ years of professional software development experience Strong experience with Java, Kotlin, Go, or similar backend programming languages Proven experience building distributed, cloud-native microservices Handson experience with eventdriven architectures and asynchronous systems Professional experience with GCP, AWS, or Azure Experience working with relational and NoSQL databases at scale Strong understanding of caching strategies (e.g., Redis), including cache invalidation, consistency tradeoffs and performance optimization Proven experience operating observable systems and diagnosing performance, scalability, and reliability issues in production Identity & Security Experience (Strong Asset) Experience integrating with enterprise identity providers and also building authentication systems from scratch Strong understanding of authentication and authorization concepts such as OAuth 2.0, OpenID Connect, tokens, sessions, scopes, and entitlements Experience designing identity orchestration layers, middleware, or gateways between clients, identity providers, and backend services Comfortable working within vendor constraints and extending platforms through configuration, APIs, and custom services Familiarity with secure session handling, token refresh, logout flows, and crossapplication identity consistency Staff-Level Expectations You influence technical direction across multiple teams and help align architectural decisions across shared platform services You take ownership of systems beyond feature delivery, including reliability, scalability, and longterm maintainability You think in terms of systems and platforms rather than individual services You are comfortable navigating ambiguity and defining solutions in evolving problem spaces You proactively identify risks and technical gaps before they become operational issues You mentor engineers through design reviews, technical guidance, and architecture discussions You help raise the engineering bar by improving architecture patterns, technical practices, and operational standards across teams You remain handson with the codebase, contributing to complex features, architectural foundations, and critical system improvements You communicate complex technical concepts clearly to both technical and nontechnical stakeholders Nice to Have Experience with modern frontend technologies such as React or Next.js Familiarity with mobile development (iOS / Android) How Youll Succeed: At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. Were able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, well get along just fine. Looking for a challenge? Good. Love an innovative work environment? Even better. Apply today. Employment Type: Full time Type of Role: Regular Hiring Range / chelle salariale lembauche :$145,000.00 - $195,000.00 / 145.000,00$ - 195.000,00$ (per year / par an)A candidates experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / Lexprience et les connaissances dun candidat ainsi que la rgion gographique dans laquelle le poste est situ peuvent tre prises en compte dans la rmunration quun candidat reoit pour ce poste. Cette offre demploi concerne un poste vacant existant. Lentreprise utilise lintelligence artificielle dans le but de filtrer, dvaluer et/ou de slectionner les candidats ce poste. #J-18808-Ljbffr