Job Title

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, in living life fully and generously, in being kind to each other and to the environment, and in stories big and little connecting us. Indigo is our customer's happy place for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.OUR GUIDING PRINCIPLESOur Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture our employees' potential, and create space for everyone to thrive. Our Guiding Principles are the key ideas that guide everything we do, every day.We Will Hire, Inspire, Promote and Retain the BestWe Will Be Customer CentricWe Will Be EntrepreneurialWe Will Be Committed to Caring About Each Other, Our Communities, and Our EnvironmentWe Will Be Committed to True and Shared Value CreationWe Will Be Systems Thinking, Data Driven and AI-enabledJob DescriptionThe Creative Production Designer is a key collaborator within the Creative Studio, responsible for developing and executing high-quality, on-brand creative assets across all platforms to support business objectives and elevate the customer experience based in style guide and tool kits. They work closely with studio and cross-functional partners to ensure every rollout is consistent, accurate, and aligned with both business needs and brand guidelinesdelivering final outputs on time and on budgetKEY PERFORMANCE METRICSDelivers high-quality, on-brand, production-ready assets on time and within budgetApplies brand systems and guidelines consistentlyIncorporates feedback and contributes to workflow efficiencyMaintains organized, accessible design files in accordance with studio standardsKeeps creative execution current by integrating relevant trends and best practices when applicableKEY ACCOUNTABILITIESFunctionalProduces high-quality, brand-aligned design work that meets project objectives across a variety of platforms and formatsPrepares and finalizes creative assets for delivery, ensuring accuracy, file readiness, and adherence to timelinesCommunicates clearly and applies feedback effectively to improve design outcomesApplies established design systems, templates, and brand guidelines to maintain consistency across deliverablesOrganizes design files and documentation according to studio standards and workflowsRemains aware of emerging design and media trends to support fresh, relevant execution when appropriateSupports efficiency by flagging opportunities to streamline production processes and improve output qualityPeopleCollaborate with others to develop flexible, iterative design solutions that adapt to project needs and align with strategic goalsContribute to a culture of learning by sharing design knowledge and actively seeking input from peers and subject matter expertsActively participate in team discussions, critiques, and reviews; contribute ideas and feedback that support collective progress and creative alignmentFoster a collaborative environment by inviting feedback, listening actively, and respecting diverse perspectivesCulturalModel Indigos beliefs and convey a positive image in everything you doCelebrate diversity of thought and have an open mindsetTake an active role in fostering a culture of continual learning, taking risks without the fear of making mistakesEmbrace, champion and influence change through your team and/or the organizationKEY RELATIONSHIPSInternal:MarketingVisual MerchandisingMerchantsStore Design, Development & ConstructionExternal:VendorsSuppliersContractorsQualificationsWork Experience / Education / CertificationsPost-secondary degree in a digital arts program or equivalentMinimum 2 years of experience in an agency or in-house creative shopToolsExtensive knowledge and experience in Adobe Creative SuiteAdvanced use of FigmaKnowledge of SketchUp is an assetCompetencies / Skills / AttributesStrong visual instincts in typography, layout, colour, and motion to support creative intentSolid working ability in graphic design and typographyStrong attention to detail and professionalism in day-to-day workAble to manage workload and meet deadlines in a fast-paced environmentAdaptable and efficient under pressureAbility to produce accurate, production-ready final art for three-dimensional physical environmentsFoundational understanding of UX/UI, accessibility, and responsive design principlesAwareness of industry standards and best practices for retail design and developmentClear and organized communicatorCollaborative, receptive to feedback, and focused on learning and growthApplies practical problem-solving to support design executionDemonstrates curiosity and stays informed on design trends when relevant to executionAdditional InformationThis posting is for a current opportunity within Indigo.Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the LGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at .