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Job Title: Operations Supervisor - Canada Summer Jobs Type: Canada Summer Jobs position (age 30 & under) Project: The Bike Valet Organization: Better Environmentally Sound Transportation (BEST) Location: Vancouver, BC Reports to: Bike Valet Operations Manager Work Arrangement: Temporary fulltime, primarily onsite at Bike Valet events. Weekend hours and travel across Metro Vancouver will be required. Hours: 30 hours per week Salary: $26.50 per hour Start date: June 1, 2026 End date: August 17, 2026 About BEST Since 1991, Better Environmentally Sound Transportation (BEST) has worked to make sustainable transportation options better and more accessible. Our programs include initiatives that promote sustainable transportation and mobility equity, including programs that help newcomers, high school students, and seniors access the transportation options they need. We believe that everyone should be able to move around their communities safely and with dignity. Position Overview The Bike Valet Operations Supervisor is the operational core of the Bike Valet program, responsible for ensuring seamless daily execution across all sites. This position provides direct field support, manages equipment and inventory, coordinates staffing and logistics, and serves as the primary onsite leader during weekends, events and when coverage is required. The Assistant Manager works closely with the Bike Valet Manager to deliver safe, efficient, and highquality service. This role requires handson involvement in setup, teardown, audits and staff supervision. The Assistant Operations Manager will maintain compliance with WorkSafeBC and Occupational Health and Safety (OHS) standards, and demonstrate leadership in operational safety and customer service excellence. Responsibilities Daily Operations and Shift Coverage: Coordinate and oversee daytoday Bike Valet operations, including site setup, equipment transport, and teardown. Act as the official standby and coverage lead for shifts when needed, including evenings and graveyard hours. Serve as the primary weekend shift supervisor, ensuring consistency of service quality and staff coverage. Support the Bike Valet Manager with scheduling, shift adjustments and lastminute replacements. Maintain realtime communication with site staff, providing direction and resolving operational issues onsite. Ensure accurate customer service and adherence to Bike Valet protocols at all times. Staff Coordination and Leadership: Supervise onsite staff and volunteers during events, ensuring professionalism and adherence to safety standards. Provide handson training and coaching for new attendants and site leads. Monitor attendance, punctuality and staff performance, reporting issues to the Bike Valet Manager. Promote a positive, collaborative work culture that prioritizes safety, teamwork and customer service. Equipment, Inventory and Maintenance: Manage all Bike Valet equipment, including racks, tents, signage, radios and tools. Conduct regular inventory audits and maintain detailed records of equipment usage and condition. Coordinate and assist in the repair, cleaning and maintenance of all Bike Valet gear. Track supply needs and communicate procurement requests to the Manager and Finance. Oversee secure storage, organization and transportation of all assets. Participate directly in the loading, unloading and setup of materials for events and sites. Safety, Compliance and First Aid: Ensure that all operations comply with WorkSafeBC and Occupational Health and Safety regulations. Serve as the onsite safety lead, monitoring adherence to safety procedures and PPE use. Hold and maintain a valid First Aid certification and respond to any onsite incidents or emergencies. Conduct safety briefings for staff and volunteers prior to shifts or special events. Document incidents, nearmisses and hazards; report findings to the Bike Valet Operations Manager promptly. Support ongoing staff training in safety awareness and emergency procedures. Reporting and Documentation: Complete daily operational reports, including attendance, bike counts, incidents and site observations. Submit weekly summaries to the Bike Valet Manager for analysis and performance tracking. Maintain updated records of inventory audits, maintenance schedules and operational logs. Assist in collecting data and feedback for program evaluation and reporting. Working Conditions Outdoor work in varying weather conditions. Eventbased shifts, including evenings, weekends and holidays. Physically active role requiring standing and walking for extended periods. Requirements Education: Diploma or certificate in Operations, Event Management or related field (or equivalent experience). Experience: Minimum 12 years in operations, logistics or event coordination, preferably in transportation or sustainability sectors. Certifications (required): Valid First Aid certification. Valid BC Class 5 Drivers license. Familiarity with WorkSafeBC and OHS standards. Technical Skills: Strong working knowledge of Google Workspace, spreadsheets and scheduling tools. Ability to track and manage inventory systems accurately. Mechanical aptitude for basic equipment maintenance and repair. Core Competencies: Handson operational execution. Leadership under pressure. Organization and time management. Safety and compliance awareness. Excellent communication and teamwork. Attributes: Reliable, proactive, detailoriented, physically capable of moderate lifting and passionate about sustainability. Additional Requirements: Must be available for weekend and evening shifts regularly. Must be willing to work occasional late night shifts when event schedules require coverage. Ability to perform physical tasks, including setting up and moving equipment. Comfortable working outdoors in varying weather conditions. Application Process and Inclusivity Statement Applicants are invited to submit their resume and application form at All application materials may be submitted online via that link. We are committed to an inclusive and accessible hiring process. If you require accommodations at any stage of the application or interview process, please let us know. We recognize that experience and qualifications come in many forms, and if you dont meet every single requirement listed but are excited about this role, we encourage you to apply. Applicants from Indigenous peoples, immigrants and refugees, Black people, nonbinary and Two Spirit people, people with disabilities and 2SLGBTQIA+ individuals are strongly encouraged. #J-18808-Ljbffr