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Job Title


Customer Director, Regional Drug, Grocery & Emerging Channels


Company : Kenvue


Location : Markham, Ontario


Created : 2026-04-29


Job Type : Full Time


Job Description

Customer Director, Regional Drug, Grocery & Emerging Channels Location: North America, Canada, Ontario, Markham Work Location: Hybrid Reports To: Head of Customer Development, Canada What You Will Do As Customer Director of the Regional Drug, Grocery & Emerging Channels, you will lead a dynamic team of 15+ colleagues dedicated to shaping and executing strategic business plans with leading Canadian Drug and Grocery channel retailers. Your role will focus on building robust end-to-end relationships and accelerated strategic growth plans with our customers partnering across their merchandising / category management, supply chain, marketing, digital and media teams. You will have direct accountability for key customer partnerships across Regional Drug retailers including Jean Coutu, Rexall, London Drugs and other drug + emerging channel retailers. Mentoring and developing a high-performance team is an essential part of the role. This position will also be a core member of the Canada Sales Leadership Team. Key Responsibilities Lead & develop comprehensive Joint Business Plans and strategic retailer negotiations to drive accelerated growth against Kenvue and Retailer priorities and strategies, delivering against core internal KPIs including Net Trade Sales and POS growth, share growth, profitability growth. Develop & foster collaborative, trust-based and accelerated growth focused end-to-end retailer relationships across their merchandising / category management, supply chain, marketing, digital and media teams. Lead and develop your direct reports to deliver/exceed against agreed upon business objectives while being a coach and mentor developing your team and the broader Customer Development organization. Foster collaboration between internal Kenvue cross-functional end-to-end teams, including Marketing, Customer Strategy, Supply Chain, Project Management, Trade Customization and Finance, aligning to core priorities and driving business outcomes. This role will be a key member of the Canada Sales Leadership Team, setting strategic and executional guidance, enabling best practice adoption, and contributing to further developing our high-performance Customer Development team culture in Canada. Ability to travel up to 10%. Required Skills / Experiences A University degree is required, preferably in Business, Marketing, or related fields. A minimum of 10 years experience in sales, marketing, and customer development. A minimum of 5 years within Customer Leadership roles. Must demonstrate ability to coach, mentor and lead high-performance teams and individuals. Proven experience developing fit for today and future strategies. Strategic problem solver and ability to shape business plans for short and long-term. Demonstrated ability to effectively forecast sales and consumption demand, effectively manage and drive continuous trade investment ROI optimization. Demonstrated ability to consistently achieve / exceed targets working effectively within an agile and cross-functional environment. Strong track record negotiating for profitable growth with retailers. Digital Commerce experience and French speaking would be an asset. Benefits Competitive Benefit Package. Paid Company Holidays, Paid Vacation, Volunteer Time & More. Learning & Development Opportunities. Kenvuer Impact Networks. This list could vary based on location/region. Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process. Equal Employment Opportunity Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation. #J-18808-Ljbffr