Job Title

Position Manager, Business Analytics and Continuous Improvement Reports to: Chief Executive Officer Compensation & Location Hourly Rate: $40.62- $49.62 Location: 205 McNabb St., Sault Ste. Marie Work type: In-person Posting Date: April 27, 2026 Reference #: CBS-0427-01 Job Summary The Manager is responsible for creating and executing Algoma Family Services quality improvement plan and overseeing program evaluations in partnership with the Finance and Systems Analyst and Leadership Team. They directly supervise the Finance and Systems Analyst and the Information and Privacy Coordinator while guiding strategic decisionmaking. The role emphasizes fostering a culture of continuous, datadriven improvement and ensuring projects align with agency priorities. Additionally, the Manager supports staff development and collaborates across teams to deliver insights that enhance organizational processes in line with the agencys mission, vision, and values. Minimum Education / Registration Masters degree in Business Administration, Data Analytics, Finance, Statistics, Computer Science, or a related quantitative field. Minimum Experience Minimum three (3) years experience in business analytics, process improvement, or related roles. Qualifications Experience in developing and implementing quality improvement plans and program evaluation. Experience with Lean, Six Sigma, or other continuous improvement methodologies. Familiarity with accreditation standards and external review processes. Strong knowledge of statistics and statistical analysis methods. Proficiency with statistical analysis software such as SPSS, SAS, R, Python, or other relevant programs. Experience with data visualization tools (e.g., Tableau, Power BI, Excel). Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Experience with database management and data governance principles. Demonstrated ability to lead projects, analyze complex data, and communicate findings to diverse stakeholders. Experience with change management and facilitating organizational change initiatives. Experience working in a not-forprofit, multiservice agency is an asset. Strong interpersonal, communication, and organizational skills. Ability to engage and collaborate with internal and external stakeholders, including funders, community partners, and clients. Commitment to inclusive, antioppressive, and culturally sensitive practices. Satisfactory criminal records check, including vulnerable sector screening. Valid drivers license and access to a reliable vehicle. Full vaccination required. Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants who may require accommodation during the selection process are encouraged to notify HR when contacted for an interview. Send cover letter and resume to quoting reference # CBS-0427-01. #J-18808-Ljbffr