Our client is a well-established North American manufacturer and solutions provider specializing in retail merchandising, store display systems, and in-store communication products. ResponsibilitiesLead and coordinate daily warehouse operations for inbound and outbound shipments to ensure on-time, accurate, and efficient order fulfillment.Assign and prioritize daily tasks for warehouse team members while maintaining productivity, service levels, and workplace safety standards.Supervise, coach, and train staff on standard operating procedures (SOPs), safe work practices, and operational expectations.Maintain accurate records of shipments, inventory movements, and logistics activities.Collaborate cross-functionally with Warehouse, Transportation, Sales, Customer Service, Production, Procurement, Packaging, and Inventory Control teams to resolve issues and support customer requirements.Coordinate shipment schedules with Operations to ensure efficient flow of goods and timely deliveries.Prepare, review, and process shipping documentation including bills of lading, customs documentation, transfers, and inventory adjustment records.Ensure compliance with cross-border shipping requirements, product classifications, trade documentation, and transportation regulations.Monitor carrier and service provider performance to ensure service quality, cost efficiency, and reliability standards are achieved.Analyze and recommend improved transportation methods, shipping processes, and logistics solutions to enhance efficiency and reduce costs.Oversee packaging standards to ensure goods are properly packed, protected, and shipped according to requirements.Coordinate product returns, damaged goods, and credit requests with internal teams and customers as required.Participate in workplace training, inspections, investigations, and continuous improvement initiatives.Promote a positive team culture through strong leadership, accountability, and effective communication.QualificationsHigh school diploma or equivalent required.5+ years of experience in warehouse, shipping/receiving, logistics, or distribution operations, with prior leadership or supervisory experience preferred.Strong ability to lead teams, delegate tasks, manage priorities, and meet deadlines in a fast-paced environment.Hands-on experience with domestic and cross-border shipping processes, including courier platforms such as UPS and FedEx.Working knowledge of customs documentation, transportation regulations, and shipping compliance requirements.Proficient computer skills, including Microsoft Office applications and ERP systems; experience with Visual ERP is an asset.Strong mathematical and problem-solving skills with attention to detail and accuracy.Forklift and electric reach truck certification required or ability to obtain certification.Physically capable of lifting up to 60 lbs and standing/walking for extended periods.Strong communication skills with the ability to follow instructions, train others, and collaborate effectively across departments.Salary and Benefits: $33+/hr | Health Benefits | Paid Vacation | Free Parking | RRSP | HSALocation: Port Coquitlam (Onsite)Work hours: 2pm-10pm
Job Title
Warehouse Shift Lead