Job Title

Nest Designs & Petite Revery | Richmond, BC (Hybrid)Nest Designs & Petite Revery are premium baby and kids apparel brands known for thoughtfully designed, high-quality essentials made from organic cotton and bamboo. We are focused on building best-in-class product experiences and a seamless customer journey across all digital touchpoints.We are looking for a highly detail-oriented Ecommerce Coordinator to support the day-to-day execution of our ecommerce operations. This role is critical in ensuring our website is accurate, optimized, and aligned with our marketing calendar.You will work closely with our Ecommerce Operations Specialist, Marketing and Creative & Design teams to bring campaigns to life and maintain a high-performing online store.Key ResponsibilitiesWebsite & Merchandising ExecutionManage and update content within our headless CMS (Prismic), including homepage, landing pages, and modular content blocksCoordinate updates between Shopify (product/catalog) and Prismic (frontend content) to ensure a seamless customer experienceWork with internal and external development partners to support site updates, QA changes, and troubleshoot frontend issuesProduct & Catalog ManagementUpload and maintain product listings with high accuracy (descriptions, variants, pricing, tags, collections)Ensure all product pages meet brand standards for content, imagery, and completenessSupport product launches, ensuring all assets and data are ready and accurate ahead of go-liveCampaign & Email CoordinationSupport execution of the email marketing calendar in KlaviyoBuild and schedule campaigns based on briefs from the marketing teamQA all emails for accuracy, links, segmentation, and rendering before sendingHeadless CMS & Site ArchitectureSupport ongoing management of our headless ecommerce environment (Shopify + Prismic CMS)Ensure consistency between backend data and frontend presentationAssist in testing new features, templates, and site enhancementsReporting & Data SupportPull weekly performance reports from Shopify and GA4Maintain dashboards tracking key metrics (revenue, conversion rate, AOV, product performance)Flag anomalies, site issues, or performance concerns to the teamProficiency in working with spreadsheets and basic Excel functions like pivot tables, lookups, and queries to help with reportingSEO & Content UpdatesWork with SEO agency & Copywriter to implement on-page SEO best practices across product and collection pagesEnsure metadata, alt text, and site structure follow SEO guidelinesContinuous ImprovementSupport A/B testing initiatives on site and emailIdentify and suggest improvements to onsite experience, merchandising, and workflowsStay current on Shopify tools, apps, and ecommerce best practicesAgency & Contractor ManagementBrief, coordinate, and manage external partners (development agencies, freelance designers, SEO contractors, photographers)owning timelines, deliverables, and quality control.Requirements2 - 4 years experience in an ecommerce merchandiser or digital operations roleHands-on experience with Shopify (product setup, collections, basic site updates)Experience with a CMS (Prismic, Contentful, or similar) is an assetExposure to headless ecommerce environments is a strong plusExperience with Klaviyo or similar email platformsStrong attention to detail with a proven ability to catch errors before they go liveComfortable working with data (Shopify, GA4, spreadsheets)Highly organized with the ability to manage multiple priorities and deadlinesClear communicator who can collaborate across teamsExperience working with headless or multi-system ecommerce environments is highly valued, as this role requires strong attention to detail across platformsNice to Have:Experience working in a headless commerce environment (Shopify Hydrogen, Next.js storefronts, or similar)Hands-on experience with modern CMS platforms (Sanity, Contentful, Storyblok, Builder.io, or similar)Working understanding of AEO (Answer Engine Optimization) structured data, schema markup, and content formatting for AI search surfaces (ChatGPT, Perplexity, Google AI Overviews)Familiarity with Klaviyo or equivalent ESPBasic HTML/CSS literacyWhat Success Looks LikeSite is consistently accurate, up-to-date, and error-freeProduct launches and campaigns go live on time with no QA issuesEmail campaigns are executed smoothly with minimal revisionsReporting is timely, clear, and highlights key insightsConfidently navigates and manages both Shopify backend and Prismic frontend contentStrong ownership of tasks without needing constant follow-upWhy Join Nest DesignsHigh-growth ecommerce business with strong brand momentumOpportunity to build and improve systems and processesCollaborative, fast-moving team environmentHybrid work model (Richmond, BC office)Health and wellness benefitsStaff purchase program