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Job Title


Client Relationship Manager- Banking & FS


Company : Cognizant https://static.whatjobs.com/static/ajCor


Location : Toronto, Ontario


Created : 2026-04-30


Job Type : Full Time


Job Description

OverviewClient Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin.Key ResponsibilitiesBuild trusted relationships with client stakeholdersUnderstand the client environment, issues, and prioritiesWork with clients to define their problems and co-create solutionsDrive RFPs / proactive bids with regards to renewals, extensions, and expansionTrack of BFS industry trends relevant to client business and bring forth proactive ideas and solutionsServe as the day-to-day point of contact for the clientsResponsible for backlog growth including renewals and extensions of current engagementsLead the onsite project teams and ensure they understand the client environmentRequired ExperienceMinimum 10 years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry, within BFS vertical.Experience managing Client P&L of $15 + Million dollars including reporting and metric assessment for the accountExcellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-SuiteAbility to interface at all levels of an organizationExcellent oral and written communication skills and executive presentation and persuasion skills are requiredBachelors degreePreferred ExperienceMS or MBA degreeStrong background in a project environment and application development in the BFS vertical.Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environmentMust be detail oriented and able to manage and maintain all facets of complex assignments.Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implicationsDemonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiencesTop Reasons to Join Our TeamExcellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.Salary And Other CompensationThis position is also eligible for Cognizants discretionary annual bonus program, based on performance and subject to the terms of Cognizants applicable plans.BenefitsMedical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase PlanDisclaimerThe salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.A Good fit for the Cognizant cultureA person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our Cultural Value Drivers are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. #J-18808-Ljbffr