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Job Title


Bilingual Customer Service Representative


Company : Launch your career growth with Staples stores.


Location : Hamilton,


Created : 2026-04-30


Job Type : Full Time


Job Description

Become a Bilingual Customer Service Representative, focusing on delivering high-quality service and support. Attend to customer needs through effective communication and problem-solving. In this retail environment, you will serve customers by answering inquiries and providing information about services. You''ll also engage in transaction processing and professional complaint resolution, ensuring every customer feels valued. A keen attention to detail is necessary for accurate service provision and transaction handling. Key Responsibilities: Provide exemplary customer service in all interactions Clarify service options, fees, and eligibility details Process sold items and verify customer documents Assist in the resolution of customer complaints Foster a welcoming store environment through engagement Requirements: Fluency in both English and French is essential Strong interpersonal and communication abilities Capability to organize and prioritize workloads Detail-oriented focus on forms and transactions Basic arithmetic skills for handling financials Leverage your bilingual skills to uplift customer experiences and contribute to a collaborative retail atmosphere. #J-18808-Ljbffr