Job Title

Job Summary Manages the daily kitchen utility operations and staff. Areas of responsibility include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget. Candidate Profile Education and Experience High school diploma or GED; 4 years experience in procurement, food and beverage, culinary, or related professional area. 2year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the same fields. Job Family Core Work Activities Managing Day-to-Day Operations Orders and manages necessary supplies, and ensures workers have supplies, equipment, tools, and uniforms. Schedules events, programs, and activities, and manages the work of others. Monitors the inflow of ordered materials and the maintenance of current materials. Informs and/or updates executives, peers and subordinates on relevant information promptly. Supervises dishroom shift operations and performs duties of utility employees as necessary. Manages all equipment, china, glass and silver and ensures adequate clean supplies. Coordinates banquet plating and food running with Banquet Chef and Banquet Maitre''d. Operates and maintains all department equipment and reports malfunctions. Enforces proper breakdown procedures for banquets, restaurants, room service and employee cafeteria. Conducts china, glass and silver inventories. Purchases appropriate supplies and manages inventories according to budget. Interacts with vendors and Health Department representatives as required. Ensures employees maintain required food handling and sanitation certifications. Comprehends budgets, operating statements and payroll progress reports to assist in financial management. Schedules employees for business demands and tracks employee time and attendance. Manages payroll administration. Ensures compliance with all Food & Beverage policies, standards and procedures. Inspects supplies, equipment, and work areas to ensure efficient service and conformance to standards. Controls inventories of food, equipment, smallware, and liquor, and reports shortages. Leading Kitchen Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; demonstrates honesty and integrity. Supervises and manages employees, and manages all daytoday operations. Provides leadership, vision and direction to prioritize departmental goals. Ensures and maintains employee productivity; serves as a role model for appropriate behaviors. Achieves and exceeds performance, budget, and team goals. Encourages and builds mutual trust, respect, and cooperation among team members. Maintains ongoing communication with employees to create awareness of business objectives. Participates in managing departmental controllable expenses to achieve budgeted goals. Understands the impact of departmental operations on overall property financial goals. Manages to achieve or exceed budgeted goals. Ensuring Exceptional Customer Service Attends meetings and communicates with executive, peers, and subordinates to improve service quality. Manages daytoday operations, ensuring quality and standards meet customer expectations. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, sets performance standards and monitors performance. Recruits, interviews, selects, hires, and promotes employees. Participates in employee performance appraisal process and in employee progress discipline procedures. Solicits employee feedback, utilizes an ''open door'' policy, and reviews employee satisfaction results. Observes service behaviors of employees and provides feedback. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Notification to Applicants: The Westin Bayshore Vancouver takes seriously its obligations under provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email . #J-18808-Ljbffr