Job Title

Noibu is the leading ecommerce analytics & monitoring platform, purpose-built to help retailers protect and grow online revenue. By unifying site monitoring, experience analytics, and conversion growth opportunities in a single pane of glass, Noibu captures the most important end-to-end shopping data, without the complexity of traditional analytics tools. Noibu surfaces critical site errors, performance issues, and customer journey friction that block conversions, then ties every insight directly to business impact, session replays, and full technical context. This makes it easy for ecommerce teams to understand why things are happening and what to prioritize, without dedicated analytics headcount. The result: faster decisions, better collaboration across teams, optimized customer experiences, and revenue growth. Learn more about Noibu at www.noibu.com. About the Role We're a growing B2B SaaS company hiring a senior, handson Revenue Operations leader to own our systems, analytics, and automation stack end to end. You'll inherit a live operation including Salesforce, commissions processes, and a portfolio of reporting and automation projects and you'll have the mandate to clean it up, modernize it, and build it into something the business can scale on. This is a foundinglevel IC role reporting directly to the CEO. You'll have a seat at the table on how our revenue engine operates, unusual visibility into company strategy, and the autonomy to make architectural calls without layers in between. It's ideal for someone who wants full ownership, direct executive partnership, and is excited to use modern AI tooling aggressively to punch well above a traditional oneperson ops function. What You'll Own Salesforce administration and infrastructure - Full ownership of Salesforce users, permissions, data model, workflows, automations, page layouts, validation rules, and integrations - Lead a focused data hygiene and workflow simplification effort in your first 90 days - Build and maintain Salesforce workflows for renewals, stage alerts, Closed Won billing/finance sync, and churn warnings - Administer the broader GTM stack including Outreach ook, ChurnZero, Rillet, and related enrichment and analytics tools and own vendor relationships Automation and integration projects (GTM engineering) - Use AI tooling Claude, Cursor, Clay AI, native CRM AI aggressively to ship automation faster than a traditional ops team - Lead the Renewal Process Automation project a selfserve customer subscription portal integrated with Salesforce to support autorenewals - Recreate and maintain Clay enrichment workflows for contacts and accounts - Automate ICP / TAM enrichment and tagging in Salesforce - Automate recurring reports currently run manually Reporting and dashboards - Maintain and evolve core Salesforce dashboards TAM, Marketing, Expansion Opportunities, CS Segment, and new dashboards as the business requires - Build new reporting as the business evolves, including cohort dashboards tracking customers onboarded on new product lines - Partner with Finance on endofquarter Salesforce/Finance cohort reconciliation and adhoc reconciliation between Salesforce and other systems - Produce the data and analysis that informs CEO, board, and leadership decisions Commissions - Run monthly AE and CSM commissions processes end to end - Identify opportunities to simplify, standardize, or automate commissions calculation over time Process, enablement, and ownership transitions - Own the tech onboarding process for new AEs and CSMs tool access, comp letter integration, documentation - Take ownership of the full GTM software stack (Salesforce, Outreach ook, and others) as admin of record - Maintain and optimize ongoing system documentation and operational runbooks - Partner with Sales, CS, Marketing, and Finance leaders to translate business needs into systems and reports What We're Looking For Required - Demonstrated fluency with AI tooling (Claude, ChatGPT, Cursor, Clay) as part of your daily workflow you should already be using these tools to ship faster; AI Native - 5+ years of revenue operations experience in B2B SaaS, with at least 23 years as a handson Salesforce administrator - Salesforce Administrator certification; strong Flow and declarative automation skills - Proven ability to clean up a complex Salesforce instance comfortable making architectural calls on data model, field rationalization, and workflow simplification - Experience with Salesforce integrations, DocuSign, and CPQ workflows - Experience running commissions or equivalent financeadjacent operations work with accuracy and accountability - Strong analytical skills comfortable building complex reports and dashboards in Salesforce; comfort with SQL or willingness to ramp quickly - Excellent documentation habits and written communication - Executive presence comfortable partnering directly with senior leadership, communicating tradeoffs, and owning outcomes - High ownership mindset comfortable being the only dedicated ops person and setting your own priorities - Light scripting ability (Python, JavaScript) or comfort pairing with AI to produce working code Nice to have - Experience with billing systems or subscription portal architecture - Handson Clay experience for account and contact enrichment - Experience integrating thirdparty data sources into Salesforce - Previous 'first RevOps hire' or foundingops experience at a Series A or B company - Experience with usagebased or hybrid pricing models - Familiarity with Metabase, Mixpanel, Hightouch, Census, or similar analytics and reverse ETL tools $125,000 - $175,000 a year At Noibu, we believe compensation is more than a paycheque. Our total rewards package includes base salary, equity, and benefits all designed to reflect your impact and support your growth. Our pay bands are built using the 75th percentile of the market as a reference point, meaning we benchmark against similar companies to ensure our offers are genuinely competitive. We review compensation annually to stay aligned with market trends and reward strong performance. Why should you consider Noibu? Were working to be Ottawas next Unicorn. Noibu is going to impact billions of shoppers. By joining our small team on the ground floor, you have the opportunity to do something amazing with us and grow more than you even realize is possible. Unlimited Time Off & Flexible Working Style. In addition to unlimited time off, we enforce an annual minimum of 3 weeks for all employees and have a companywide holiday shutdown yearly. Our flexible working style means you get to choose the hours that work best for you. Benefits from Day 1. Imagine waiting 3 months into your new job to go to the dentist. Never at Noibu. We hired you. We believe in you, and everyone gets access to all benefits, perks, and allowances from their first day with us. Fun & Engagement. Many companies preach having fun, but we seriously do walk the walk. Think things like Monthly CompanyWide & TeamSpecific Socials, frequent postwork Happy Hours, and an annual Holiday Party. Plus much, much more. If you have experience close to what we outlined but think you might be missing a few things, apply anyway! Whats the worst that could happen? Noibu looks for people with exceptional potential, and we know that this takes many forms. At Noibu, were committed to building an environment where every team member feels included, supported, and valued for who they are. Were proud to be an equal opportunity employer and believe that diverse perspectives fuel better ideas, stronger teams, and a better product. #J-18808-Ljbffr