Salary Range: $105,000.00 To $120,000.00 Annually Director of Facilities and Operations VANCOUVER ART GALLERY Regular, Full-Time The Vancouver Art Gallery is at an important moment. With a new purpose-built gallery on the horizon and a facilities function that touches every corner of the organization, this is not a role for someone who wants to manage from behind a desk. Reporting to the Senior Director of Finance & Administration, the Director, Facilities & Operations is responsible for the daytoday operation and longterm stewardship of the Gallery's physical plant, building systems, security operations, and the teams that keep everything running. You will work alongside a capable and experienced group of tradespeople and security professionals who know their work well and are looking for a leader who earns their trust, helps them make better decisions, and removes the obstacles in their way. This role is ideal for someone who is equally comfortable rolling up their sleeves and thinking strategically, who sees process modernization as an opportunity rather than a burden, and who wants to grow into a role that will expand significantly as the Gallery's new building project advances. WHAT YOU WILL DO Facility Operations - Lead the daily operations of the Gallery's physical plant, ensuring building systems, maintenance, janitorial services, and HVAC operate to institutional and museum standards - Be present, visible, and handson with the team; this is not a purely administrative role - Identify inefficiencies, document processes, and implement practical improvements - Coordinate departmental work requests, prepare work orders and supporting documentation, and ensure followthrough - Develop and maintain preventative maintenance programs, lifecycle plans, and asset replacement schedules - Ensure compliance with WorkSafe BC, WHMIS, and all Occupational Health & Safety requirements, including active participation on the Joint OHS Committee - Maintain facility documentation including operating manuals, emergency and fire safety plans - Coordinate with external contractors, establish specifications, and hold vendors accountable to those standards - Support event setup, strike, and coordination in a hightraffic, highprofile public environment - Monitor building trends and emerging practices; bring creative, wellreasoned recommendations to leadership Security - Oversee Gallery security operations, ensuring the safety of the building, the collection, staff, and visitors - Support development and implementation of security policies, systems, and operational plans - Lead evaluation and modernization of security technology, including CCTV, access control, and monitoring systems - Coordinate with the City of Vancouver, Vancouver Police Department, and emergency services - Build genuine, trustbased relationships with a unionized team that is experienced and selfsufficient but needs a decisionmaking partner - Be the leader people come to when something is unclear, or needs escalating or judgment - Recruit, onboard, and develop staff in collaboration with People & Culture - Administer collective agreements and manage labour relations matters professionally - Provide coaching and feedback; address performance issues in a timely and respectful manner - Model respectful and inclusive workplace behaviour through a commitment to equity, diversity and inclusion, including Indigenous ways of being, ensuring these principles are embedded in all the work we do - Develop and manage the departmental budget in collaboration with the Senior Director of Finance & Administration - Track and report on expenditures against budget monthly; identify variances and recommend corrective action - Ensure GL codes and budgettoactual reporting are current and accurate in the Gallery's financial system - Oversee procurement of supplies and services within established budgets - Manage vendor relationships proactively, including payment prioritization and issue escalation Strategic Planning & New Gallery Development - Contribute to longterm facilities planning and capital project scoping as the Gallery prepares for a new building - Provide technical and operational input on new building design, equipment requirements, systems planning, and staffing models - Identify and implement sustainable, innovative practices across facilities and security operations - Support the Senior Director in preparing materials for leadership and boardlevel discussion on facilities strategy WHAT YOU BRING TO THE ROLE You have at least seven (7) years of progressive experience in facilities, building operations, or a related field, including meaningful leadership experience in a complex, publicfacing organization. You have worked in or alongside unionized environments and understand how to build credibility with trades and operational staff. More than your credentials, we are looking for someone who is curious, practical, and relationship driven. You document what you find, communicate clearly with people at every level, and take pride in leaving things better than you found them. - Minimum three (3) years in a people management role, preferably with unionized staff - Demonstrated experience modernizing processes or systems in a facilities or operations context - Strong knowledge of building systems including HVAC, mechanical, electrical, and life safety - Comprehensive knowledge of WorkSafe BC, WHMIS, and OHS requirements; active JOHSC experience is a strong asset - Experience managing vendor relationships and holding contractors accountable to specifications - Financial literacy: ability to build, manage, and report on departmental budgets - Excellent written and verbal communication skills; ability to present ideas and recommendations clearly to nontechnical audiences - University degree in business administration, engineering, facilities management, or an equivalent combination of education and experience - Facilities Management Professional (FMP) designation or Fifth Class Power Engineering Certification is a strong asset - Experience in a museum, heritage building, or cultural institution is an asset - Experience contributing to capital or new building projects is an asset COMPENSATION AND WORK ENVIRONMENT This is an excluded (nonunionized), permanent fulltime position based at the Vancouver Art Gallery in downtown Vancouver. Salary: $105,000 to $120,000 annually, depending on experience and education. WHAT WE PROVIDE FOR YOU The Vancouver Art Gallery offers fulltime and regular parttime employees with extended medical and dental coverage, longterm disability and life insurance, joint employer/employee pension contributions, and generous vacation entitlements. Please note that only applicants with Canadian citizenship, permanent residency or a valid work permit will be considered. #J-18808-Ljbffr
Job Title
Director of Facilities & Operations