Job Title

Investigator, Investigation Support External / Corporate Security / Enterprise Corporate Security Requisition ID: 258854 Contributes to the overall success of the Investigation Support Services / Corporate Security in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the teams business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. The Investigator will evaluate and action mid to highcomplexity incoming requests for Corporate Security at Scotiabank and Tangerine in an appropriate and efficient manner. This role is accountable for supporting the strategic priorities of Corporate Securitys framework, including accountability for giving and seeking advice, guidance, and direction on a range of issues and initiatives and contributing to Corporate Securitys highperformance culture. Responsibilities - Champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. - Assesses risk and provides effective risk mitigation initiatives during the investigative process. - Identifies trends and risks based on all incidents assigned to Investigation Support and communicates them to stakeholders and management for assessment and instruction on the appropriate course of action. - Develops and maintains a network of contacts within the bank and financial industry to ensure quick resolution of loss situations and to stay apprised of industry best practices in fraud trends. - Establishes and maintains a liaison with law enforcement agencies and other financial institutions to foster collaboration in the investigation of criminal acts against the Bank and in resolving problems affecting Bank security as a whole. - Keeps up to date on financial crime related issues and industry developments to protect the interests of Scotiabank. - Retrieves documentation and prepares case files in support of matters according to Standard Operating Procedures and maintains a high standard of case management data entry to support reporting within and external to Corporate Security. - Provides support to business lines and partners in the identification of and recovery of loss events. - Assists in promoting continuous improvement of business processes and procedures by providing input and recommendations to management. - Manages personal development to ensure knowledge and skills relative to the Investigators role are continually enhanced by: - Regularly reviewing internal resources for updates to policies and procedures. - Utilizing me@scotiabank to complete compulsory courses to meet regulatory and bank requirements and to complete optional courses to enhance/develop knowledge and skills relative to the Investigator role. - Researching and sharing best practices and fraud trends. - Collaborates with other areas in Corporate Security and key partners such as Anti Money Laundering and Fraud as requested by management in exception circumstances, specifically work done outside standard business hours. - Understands how the Banks risk appetite and risk culture should be considered in daytoday activities and decisions. - Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabanks values, its code of conduct and global sales principles, while ensuring the adequacy, adherence to, and effectiveness of daytoday business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. - Champions a highperformance environment and contributes to an inclusive work environment. Qualifications - University/college courses in business law or law enforcement or equivalent training and experience. - Thorough knowledge of investigative practices, methods, and enforcement strategies. - Working knowledge of both criminal and civil processes and the rules surrounding the admissibility of evidence (preferred but not required). - Thorough knowledge of Bank IT applications, systems, and security controls. - 2-3 years practical experience investigating financial crimes, including fraud and due diligence investigations. - Thorough knowledge of Canadian Retail Banking products and services. - Proficient in Microsoft Suite. - French language skills are an asset. - Industry standard credentials (CFE, CAMS, CFCI, etc.) are an asset. Benefits - An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success. - A competitive rewards package: performance bonus, Employee Share Ownership Program, and Pension Plan Matching, health benefits from day one. - Your career matters! You will have access to career development and progression opportunities. Location(s): Canada Ontario Toronto and Canada Ontario Ottawa #J-18808-Ljbffr