Job Title

Why Work With Us? - Start Strong: $18.15/hour plus unlimited commission and performance incentives - Grow Your Career: Internal growth and promotion opportunities we invest in your future - Enjoy Competitive Benefits: Paid time off, holidays, sick days, health benefits, pension plan, and employee discounts. No prior call centre experience required we provide the tools and training to set you up for success. What You'll Be Doing As a Customer Sales & Service Consultant, youll support customers through inbound calls while balancing service excellence with sales opportunities. Your responsibilities will include: - Answer customer inquiries related to billing, accounts, and services - Identify customer needs and recommend products, services, and promotions - Assist customers with upgrades and plan changes - Resolve concerns efficiently while delivering a positive customer experience - Meet individual sales and performance targets - Use multiple systems and tools to document interactions accurately What You Bring - Strong communication and active listening skills - Customerfirst mindset with ability to confidently offer solutions and upsell when appropriate - Comfort handling both servicerelated and salesfocused conversations - Ability to meet performance metrics in a highvolume call centre environment - Basic computer proficiency and ability to navigate multiple systems - Reliability, professionalism, and a positive attitude - Flexibility to work scheduled shifts, including evenings and weekends Experience - Previous experience in customer service, sales, retail, or call centre environments is an asset - New to the field? Motivated candidates with strong transferable skills are welcome #J-18808-Ljbffr