Job Title

The Finance Operations Lead is responsible for supporting the day-to-day financial operations of the clinic, with a focus on billing accuracy, accounts payable (AP) approvals, and operational finance activities. This role works closely with the billing team and shared service finance team to ensure accurate and compliant OHIP and Ontario Fertility Program (OFP) billing, timely processing of invoices and refunds, and adherence to internal controls. The position provides guidance and support to billing staff and acts as a key liaison between clinic operations and the centralized finance team. Job Responsibilities: - Support day-to-day billing operations, including OHIP and OFP-funded services, ensuring accuracy and compliance - Provide guidance and support to billing staff on billing processes, adjustments, and issue resolution - Assist in resolving billing discrepancies, patient account issues, and payment-related inquiries - Process and/or review refunds, adjustments, and other financial transactions - Act as a key point of contact between clinic staff and shared services finance team - Ensure adherence to internal controls, policies, and regulatory requirements - Monitor billing workflows and identify opportunities for process improvements and efficiencies - Support clinic operations with financial-related inquiries and day-to-day activities - Assist with preparation and organization of information required for month-end, as needed - Collaborate with leadership and cross-functional teams to ensure smooth financial operations - Perform additional duties such as - Monitor aged collections and receivables. - Approval of invoices for accounts payables in accordance with clinic policies and internal controls - Act as a point of contact to any vendor-related queries. - Assist with monitoring internal controls to ensure regulatory compliance of company policies. - Develop and monitor achievement of Key Performance Indicators (KPIs). - Work closely with other departments to improve efficiency and increase productivity. - Perform additional duties as required. Experience / Position Requirements: - Degree or diploma in Accounting, Finance or Business-related field. - 35 years of experience in finance operations, billing, or accounting support roles - Experience in a healthcare or clinic environment, with knowledge of OHIP and/or OFP billing preferred - Communication, to all levels of the business, professionally and effectively. - Experience/knowledge with NetSuite is preferred. Any other large ERP system is an asset. - Experience in the Healthcare industry, especially in a clinic. - Proficiency in Microsoft Office, particularly Excel - Strong problem-solving skill and time management skills. - Strong people skills. A team player. A proven ability to build relationships at all levels of the organization yet work at a consistently high level independently. - Ability to prioritize, multi-task and get work done efficiently. - Ability to provide guidance and support to staff. - Willingness to learn and grow as we expand our clinic. #J-18808-Ljbffr