Our client is a well-established North American manufacturer and solutions provider specializing in retail merchandising, store display systems, and in-store communication products. Responsibilities - Lead and coordinate daily warehouse operations for inbound and outbound shipments to ensure on-time, accurate, and efficient order fulfillment. - Assign and prioritize daily tasks for warehouse team members while maintaining productivity, service levels, and workplace safety standards. - Supervise, coach, and train staff on standard operating procedures (SOPs), safe work practices, and operational expectations. - Maintain accurate records of shipments, inventory movements, and logistics activities. - Collaborate cross-functionally with Warehouse, Transportation, Sales, Customer Service, Production, Procurement, Packaging, and Inventory Control teams to resolve issues and support customer requirements. - Coordinate shipment schedules with Operations to ensure efficient flow of goods and timely deliveries. - Prepare, review, and process shipping documentation including bills of lading, customs documentation, transfers, and inventory adjustment records. - Ensure compliance with cross-border shipping requirements, product classifications, trade documentation, and transportation regulations. - Monitor carrier and service provider performance to ensure service quality, cost efficiency, and reliability standards are achieved. - Analyze and recommend improved transportation methods, shipping processes, and logistics solutions to enhance efficiency and reduce costs. - Oversee packaging standards to ensure goods are properly packed, protected, and shipped according to requirements. - Coordinate product returns, damaged goods, and credit requests with internal teams and customers as required. - Participate in workplace training, inspections, investigations, and continuous improvement initiatives. - Promote a positive team culture through strong leadership, accountability, and effective communication. Qualifications - High school diploma or equivalent required. - 5+ years of experience in warehouse, shipping/receiving, logistics, or distribution operations, with prior leadership or supervisory experience preferred. - Strong ability to lead teams, delegate tasks, manage priorities, and meet deadlines in a fast-paced environment. - Hands-on experience with domestic and cross-border shipping processes, including courier platforms such as UPS and FedEx. - Working knowledge of customs documentation, transportation regulations, and shipping compliance requirements. - Proficient computer skills, including Microsoft Office applications and ERP systems; experience with Visual ERP is an asset. - Strong mathematical and problem-solving skills with attention to detail and accuracy. - Forklift and electric reach truck certification required or ability to obtain certification. - Physically capable of lifting up to 60 lbs and standing/walking for extended periods. - Strong communication skills with the ability to follow instructions, train others, and collaborate effectively across departments. Salary and Benefits: $33+/hr | Health Benefits | Paid Vacation | Free Parking | RRSP | HSA Location: Port Coquitlam (Onsite) Work hours: 2pm-10pm
Job Title
Warehouse Shift Lead