Job Title

About RedCompass Labs We are global experts in payments modernization, using the latest applied AI and deep payments expertise to deliver end-to-end payment transformation projects. Our solutions help clients accelerate their payments modernization programs while reducing costs and regulatory risk. The RedFlag Accelerator sets the industry standard for detecting human trafficking related crime, assisting both financial institutions and law enforcement. Using a persona-oriented approach, it identifies the actors behind transactions, including victims, money-laundering professionals, perpetrators, and others. By combining AI, the latest red flags, crime models, and OSINT data, our system helps detects crimes across labor, sex trafficking and child sexual exploitation. With offices in London, Warsaw, Brussels, Miami, Toronto, and Pune, we support clients worldwide. To learn more about RedCompass Labs and our services, visit: www.redcompasslabs.com. About the role The Program Manager role at RedCompass is a deeply hands-on delivery leadership role, responsible for the successful coordination and execution of multiple, interdependent project engagements. This is not a high-level governance, reporting, or stakeholder-only position. The Program Manager is expected to have a detailed, working understanding of what is happening across the program at all times. This includes operating at a granular, project-level depth where required, at times effectively acting as a Project Lead within specific engagements, while simultaneously maintaining macro-level ownership of the overall program, its dependencies, risks, and outcomes. This role suits someone who thrives in complexity, is energised by managing busy delivery environments, and takes pride in being the person who knows exactly where things stand. You will plan, track, and actively manage dependencies, risks, and issues across the program, while confidently representing the state of delivery to very senior stakeholders. When concerns arise, you will be able to clearly explain root causes, impacts, and mitigation options and demonstrate confidence that workable paths forward exist. Program Managers at RedCompass operate in the detail while maintaining control of the bigger picture. They bring structure, clarity, and momentum to complex delivery landscapes, ensuring predictable outcomes and high-quality execution. What this role is not To avoid ambiguity, it is important to be clear about what this role does not involve: - This is not a passive reporting, governance-only, or status-aggregation role - This is not a role removed from day-to-day delivery execution - This is not solely a stakeholder management or communications position - This is not a role where issues are escalated without first being deeply understood and worked through - This is not about seniority of title without gravitas of knowledge Success in this role comes from ownership, insight, and action not from oversight at arms length. Role overview The Program Manager is accountable for the end-to-end delivery of a portfolio of related projects, ensuring alignment across scope, timelines, dependencies, and outcomes. They provide leadership across Project Leads (if these roles are included separate from the Program manager), teams, vendors, and client stakeholders, while maintaining detailed oversight of delivery progress and risks. Program Managers at RedCompass are problem-solvers and delivery leaders. They anticipate challenges early, intervene decisively, and guide teams through complexity with confidence and clarity. They are equally comfortable working through delivery detail with teams and standing up in Steering Committees to represent the program with authority. Key responsibilities - Accountable for the successful initiation, planning, execution, monitoring, control, and closure of a program of interrelated projects - Establishing and maintaining an integrated program plan that clearly manages dependencies, milestones, and critical paths across engagements. Where required this also be demonstrated for individual projects within the program. - Actively planning, tracking, and managing scope, schedule, risks, issues, and budgets. - Providing leadership and direction to Project Leads, where they may be engaged, ensuring consistency of approach, quality of delivery, and timely issue resolution - Maintaining a detailed understanding of delivery status across all projects, including root causes of issues and emerging risks - Identifying, assessing, and driving mitigation, contingency, and recovery plans where delivery is at risk - Bridging business, operational, technical, and delivery teams to ensure alignment and momentum - Preparing and delivering clear, confident program updates to senior stakeholders and Steering Committees - Translating complex delivery detail into succinct, decision-oriented communication for executive audiences - Ensuring accurate, balanced, and effective reporting at all levels, internally and externally - Acting as a trusted delivery leader for clients, demonstrating control, foresight, and credibility throughout the program lifecycle Who will succeed in this role You will thrive in this role if you: - Enjoy managing busy, fast-moving delivery environments with multiple parallel workstreams - Take pride in being the person who has a clear view of everything that is going on across the program - Are energised by planning, tracking, and solving delivery problems rather than simply reporting on them - Can confidently stand up in Steering Committees and senior forums, clearly articulating status, concerns, and next steps - Remain calm, structured, and credible when delivery is under pressure - Are comfortable switching between deep delivery detail and executive-level communication - Build confidence in others through preparation, insight, and practical problem-solving - Naturally take ownership and feel accountable for outcomes, not just activities Skills and experience The successful applicant will have / be: - Proven experience leading complex programs or portfolios with multiple interdependent projects - Strong planning, tracking, reporting, and budget management capabilities - Highly analytical and hands-on in understanding issues impacting delivery progress - A strong problem-solver who can develop and communicate mitigation options with limited supervision - Confident and experienced in communicating with senior and executive stakeholders - Experienced in working with vendors and technical / development teams - Able to quickly understand client landscapes and build effective working relationships - Highly effective at time management and prioritisation in demanding environments - Clear, coherent, and authoritative in written and verbal communication - Direct, pragmatic, and decisive, with sound judgement under uncertainty - Able to have informed, credible conversations with clients, teams, stakeholders, and suppliers, and translate outcomes into actionable plans - Knowledge of the payments landscape (desirable) What We Offer Work that matters. Your infrastructure will power tools that help law enforcement agencies detect and disrupt human trafficking and child sexual exploitation. The architecture you build is not just serving financial institutions - it is protecting real people. We take that seriously, and we hope you will too. A team that thinks differently. We hire brains, not bodies. You will work with people who use AI as a natural part of their daily workflow, who challenge assumptions, and who care deeply about the quality and impact of their work. Competitive package: - Salary tailored to your experience + up to 10% of annual salary performance bonus, - Medical insurance for you and your family, - 22 days annual holiday plus Public & Bank holidays, - 5 days of full-paid Sick Leave, - Training budget and many others. RedCompass Labs is committed to promoting and supporting a diverse and inclusive workplace, ensuring fair and equitable treatment for all. This fuels innovation and enables us to work better together with each other and for our clients