Job Title

A Hotel Front Desk Supervisor role is available in Baddeck, Nova Scotia. This fulltime, permanent position involves overseeing daily front desk operations, supervising staff, and ensuring a high level of guest satisfaction. Key Responsibilities - Coordinate activities with other departments to ensure smooth operations - Establish work schedules and procedures - Perform the same duties as front desk staff when required - Prepare and submit reports - Resolve guest concerns and provide solutions to improve service quality - Assist guests with special needs - Assign, coordinate, and review staff work - Hire and train staff in job duties, safety procedures, and company policies - Ensure proper operation of systems, equipment, and front desk tools - Arrange repairs and maintain service continuity - Order and manage supplies Requirements - Ability to manage multiple tasks in a fastpaced environment - Customer service experience is an asset - Permanent, fulltime position - Maternity and parental benefits - Free parking available - Work permit sponsorship available - Relocation assistance provided - Supportive and professional work environment This role is based on site in a hotel setting. The position involves working flexible hours, including mornings, evenings, weekends, and oncall shifts, while managing guest services and front desk operations in a dynamic environment. #J-18808-Ljbffr