Job Title

Location: Sudbury, Ontario Applicants must be willing to relocate.Job Summary:We are currently seeking a highly organized and detail-oriented Administrator & Service Representative to join our Group Benefits and Retirement division. This role is ideal for a motivated individual who thrives in a fast-paced, professional environment and takes pride in delivering accurate, high-quality administrative and client service support.The Administrator & Service Representative plays a key role in the day-to-day administration of group benefit plans. This individual will ensure plans are managed efficiently, accurately, and in full compliance with applicable regulations while delivering exceptional service to clients and internal stakeholders.Key ResponsibilitiesAdminister and maintain group benefit programs including health, dental, vision, life, and disability plansManage employee benefit enrolments, updates, terminations, and claims supportEnsure compliance with all regulatory and contractual requirements related to group benefitsAct as a primary point of contact for client and employee benefit inquiriesLiaise with insurance carriers, plan administrators, and internal advisors regarding plan updates, renewals, and changesAssist with renewal processes, rate negotiations, and implementation of plan changesConduct periodic audits to ensure accuracy of benefit data and plan administrationPrepare and distribute plan summaries, enrolment materials, and related documentationMaintain accurate and up-to-date digital and physical recordsSupport the implementation of new benefit programs and initiativesProvide general administrative and service support to the Group Benefits team as requiredSkills & QualificationsBachelors degree in Business Administration, Human Resources, or a related field preferredMinimum 2 years of experience in administration, financial services, insurance, or a related professional environmentStrong understanding of group benefits and insurance administration considered an assetExcellent organizational skills with exceptional attention to detailStrong written and verbal communication skillsAbility to manage multiple priorities and meet deadlines in a fast-paced environmentProfessional, client-service oriented mindsetAbility to work both independently and collaboratively within a teamProficiency in Microsoft Office Suite, particularly Excel and PowerPoint What We Offer Competitive salary with comprehensive health benefits and life insurance Company-matched retirement savings plan 15 days of paid vacation to start 5 personal days for rest, wellness, or unexpected life moments Education program covering 100% of eligible certifications, courses, and programs Early paid Fridays wrap up your workday at 4 p.m. 3 hours of monthly Flex Time to use as needed Seasonal winter and summer retreats for team connection and enjoyment Spring car washes and detailingApplication NoteWe thank all applicants for their interest in Gold Leaf Financial Group Inc. Only those selected for an interview will be contacted.