Job Title

Senior Associate - Business Consulting - CAN Work Location: Toronto, Canada Requisition ID: 146900BR Senior Consultant-Learning About the role: The Learning Consultant will partner with the OCM Team, Trainers, Business units subject matter experts and IT functional team to design, support development, delivery and measure learning effectiveness for a Transformation Program. The Learning Consultant will collaborate to update learning materials to facilitate achievement of the individual business units and organizational goals pre and post training delivery. Responsibilities - Conduct training needs analysis to include audience, role/task and training environment - Provide training development support and oversight of instructional designers - Develop the training strategy and curriculum - Develop the course catalog - Conduct train-the-trainer sessions - Update training materials per business unit requirements - Investigate available training methods and procedures to determine the most effective manner by which to meet specific learning needs - Provide general training content buildout reviews support and execution - Assist in identifying and prioritizing learning needs of specific employee segments and recommending training solutions for performance related problems - Develop a means of measuring the effectiveness of state, divisional and locational training programs through piloting, etc. Required Qualifications - Bachelors degree or foreign equivalent required. - At least 5 years of experience in Learning and Training environment - Live within 2 hours drive time or be willing to relocate to one of the following Infosys hub offices Toronto, ON and Calgary, AB. - Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration. - Ability to develop a holistic view of training content and performance problems, identify root causes, and suggest training content-based solutions - Analytical, communication, interpersonal, and influencing skills - Collaboration skills including the ability to integrate and act upon the diverse perspectives of business unit managers - Consulting skills including client-facing skills aimed at determining the clients need, perceived roadblocks, business unit culture, and work environment issues - Knowledge of training and organizational development theories, instructional design models, such as ADDIE, and e-learning standards (e.g., SCORM and AICC) - Project management skills and ability to facilitate organizing and managing multiple priorities and/or projects - Risk mitigation skills to help eliminate potential roadblocks in the delivery of training content - Strong business acumen and understanding of the impact of training on overall organization performance - Ability to evaluate priorities and execute tasks accordingly in a changing environment - Ability to identify and define issues, collect data, establish facts, and draw valid conclusions - Ability to interpret extensive variety of instructions in verbal, written, visual, or multimedia form and deal with several abstract and concrete variables - Ability to work autonomously within global teams and as a liaison to internal clients - Knowledge of classroom-style course delivery - Knowledge of adult learning, instructional design, and curriculum development techniques - Knowledge of training techniques and ability to suggest enhancements to existing training programs - Skill in writing proficiency, visual graphics design, and creative talent - Skill in motivating and coaching individuals - Working knowledge of utilities processes such as Special Billing, Complex Billing, Net Metering, Rates Calculations etc. Preferred Qualifications - Bachelors degree in organizational development, human resources, education, instructional design, communication, business administration, MIS, or a related field - Training content authoring tools like Articulate 360, Whatfix, Oracle Guided Learning working knowledge preferred - Ability to interact at all levels of client organizations - Strong executive presence with excellent written and verbal communications skills - Great listener who is humble yet confident with his/her abilities - Strategic thinker who pays attention to detail, but isnt afraid to roll up his/her sleeves and do what is required to get the job done - Creative problem solver Compensation Estimated annual compensation: $91,160 to $126,888 CAD. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr