Job Title

About The Team The Forward Deployed Engineering (FDE) team exists to solve the hardest problems our most complex enterprise users face, and to turn those solutions into platform capabilities that scale to everyone. We work across Revenue Suite, Payments, and adjacent products. This is not a support function. It is an engineering team that sits at the boundary between Stripe''s platform and the realworld complexity of how large enterprises actually use it. The traditional FDE playbook, one engineer per user who manually rebuilds context every rotation, does not scale. We are building an agentaugmented model where AI handles the contextheavy, structured work (integration mapping, state reconciliation, infrastructure shadow testing, diagnostics) and human FDEs focus on the parts that require engineering judgment, product thinking, and direct user relationships. The goal is to build engineering muscle that lets us serve every strategic user through the platform, not just the handful we can staff individually. We have proven this approach with some of the worlds most demanding enterprise users, delivering measurable authrate improvements, unblocking critical platform migrations, closing multiproduct integration gaps, and driving real revenue. Now we are scaling the model. If you want to solve hard user problems, build reusable platform solutions, and help shape how forward deployed engineering works as a discipline, this is the team. What youll do Work alongside AI agents to serve users at scale. Your job is the work that requires an engineer: making judgment calls on ambiguous problems, building relationships with user engineering teams, making product decisions, and designing solutions. Engage directly with users. You will work with Stripes most strategic enterprise users to understand their revenue, billing, and payments requirements, translate what you learn into technical solutions, and bring that user reality back to product teams. Build across product boundaries. Design and deploy products and solutions that address productmarket fit gaps, not just in Billing but across multiproduct boundaries (Payments + Invoicing + Global LPMs), embedding within Stripe product engineering teams to codevelop the highestleverage capabilities. Build reusable solutions, not oneoff fixes. Contribute to a customization framework for RFA and adjacent products: tailored billing logic, financial workflows, integrations (custom metering, product catalog integrations, checkout flows). Build patterns and blueprints that scale beyond the individual engagement. Provide architectural guidance. Review user architectures, advise on best practices, and optimize integration and performance for complex enterprise environments. Contribute to a growing library of architectural patterns for the field. Resolve critical technical challenges. Diagnose and fix complex product/engineering problems across the stack, identify systemic improvements that prevent recurrence and improve platform stability. Inform the product roadmap. The integration gaps, migration friction, and multiproduct failures you surface directly shape Stripes product strategy. You advocate for what users actually need based on what youve seen firsthand. Raise the bar on engineering. Improve engineering standards, tooling, and processes within the team. Help build for sustainability as the team grows. Who you are Youre a strong engineer who also thinks like a product person. Youre comfortable with ambiguity, youd rather talk to a user than read a spec, and you care about whether the thing you built actually solved the problem. Think of an early engineer at a startup who played PM, did product discovery, partnered with users, and shipped. Youre also interested in working at the frontier of agentaugmented engineering, not just using AI tools but helping define how an engineering function operates alongside them. Minimum Requirements 5+ years of experience in software engineering, with a strong focus on backend systems. Proven ability to design, build, and maintain highly available, scalable, and secure systems. Strong command of distributed systems, API design, and data modeling. Excellent problemsolving skills and the ability to quickly grasp complex technical and business domains. Clear communicator, both written and verbal, with technical and nontechnical stakeholders including external users. Track record of working well in collaborative environments with product managers, TPMs, and other engineers. Willingness to engage directly with users to understand requirements and codevelop solutions. This is a core part of the role. Willingness to travel (~2030%) to Stripe sites (Toronto, SF, Seattle) and user locations. Preferred Qualifications Experience with financial automation or billing products (e.g., Stripe Billing, Tax, Revenue Recognition, or similar). Experience with multiproduct integration: stitching together payments, invoicing, billing, and related systems. Familiarity with extensibility models, custom solution frameworks, or platform development. Experience working with large enterprise users or in a customerfacing engineering role. Prior experience in a fastpaced, ambiguous environment where priorities shift based on user needs. Interest in or experience with AIaugmented engineering: working with AI agents, LLMpowered tooling, or building workflows where humans and AI collaborate. Hybrid work at Stripe This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office). Inoffice staff are expected to spend at least 50% of the time in a given month in their local office or with users. Remote workers are expected to work from home regularly rather than in a Stripe office. Stripe does not cover relocation costs for remote locations. Pay and benefits The annual salary range for this role in the primary location is CA$172,000 CA$258,000. Salary may vary by location and will be narrowed during the interview process based on qualifications. Benefits may include equity, company bonus or sales commissions/bonuses, retirement plans, health benefits, and wellness stipends. #J-18808-Ljbffr