Skip to Main Content

Job Title


GSI Key User


Company : ALSTOM Gruppe


Location : Whitby, Ontario


Created : 2026-05-01


Job Type : Full Time


Job Description

Date: 15 Apr 2026 Location: Whitby, ON, CA Company: Alstom At Alstom, we understand transport networks and what moves people. From highspeed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the fulltime GSIKey User (KU) in Whitby, ON were looking for? Your future role Take on a new challenge and apply your expertise in digital operations and process improvement in a cuttingedge field. Youll work alongside a collaborative, detailoriented, and innovative team of professionals. Youll play a critical role in ensuring the seamless operation of our digital systems, processes, data, and tools at the site level, driving efficiency and effectiveness in our operations. Daytoday, youll work closely with regional business process experts, the IS region team, and various site stakeholders to ensure adherence to the core model Information Solution, provide firstlevel support, and lead training initiatives for endusers. Youll specifically take care of monitoring and improving key operational and digital indicators, as well as ensuring data accuracy and system compliance, but also identifying and implementing process and tool enhancements. Well look to you for: Monitoring and driving improvements to all operational and digital indicators (metrics & KPIs). Ensuring the correct use of systems, adherence to processes, and data accuracy. Performing system management tasks, such as IDOC and COGI error management. Leading root cause analysis and implementing corrective actions for process, data, system, and tool issues. Providing technical support and training to endusers, including creating and maintaining training documentation. Managing system user access and authorizations in alignment with internal control rules. Collaborating with regional business process experts to identify and implement improvements, system automation, and KPI reporting needs. Testing system or tool changes and leading site deployment of relevant updates, including change management efforts. All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Bachelors degree in a related field. Experience in Alstom systems/tools and processes within the assigned streams. Strong expertise in solving complex system process problems and leading process improvements. Proficiency in training and mentoring others effectively. Proven leadership and influencing skills. Strong analytical and problemsolving capabilities. Excellent written and verbal communication skills. Ability to adapt to change and perform effectively in challenging or ambiguous situations. Experience working in an international and matrixed organization. Fluency in English. Things youll enjoy Join us on a lifelong transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges, and a longterm career free from monotonous daily routines. Work with new security standards for rail signalling. Collaborate with transverse teams and helpful colleagues. Contribute to innovative projects that make a difference. Utilize our flexible and inclusive working environment. Steer your career in whichever direction you choose across functions and countries. Benefit from our investment in your development through awardwinning learning opportunities. Progress towards advanced leadership or specialized roles within Alstom. Enjoy a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension). Compensation The expected compensation for this role is $80,000 $105,000 CAD per year, plus benefits and eligibility for an annual performance bonus. Final compensation will be based on skills, experience, and internal equity. Use of Artificial Intelligence in Hiring We do not use artificial intelligence in the recruiting process for this role. Interview Process & Candidate Communication Candidates who participate in an interview for this role will be informed of the hiring decision within 45 days of their final interview date. Important to note As a global business, were an equalopportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone. If you require accommodation during the hiring process, please email us at while referring to the job requisition number, job title and location you applied to. #J-18808-Ljbffr