Job Title

Make a meaningful impact as the first connection for future ADF members Enjoy flexibility that works for you hybrid working arrangements and Saturdays work from home Make a genuine impact by helping shape the future of Australias defence capability. This role is ideal for someone who thrives on helping others and creating positive first impressions. As a Candidate Experience Consultant, youll support prospective ADF members with confidence, care and clarity, playing a vital part in building trust, engagement and momentum throughout their recruitment journey. Client Details ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year. ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability. Job Description Reporting to the Candidate Experience Team Leader, this role offers the opportunity to support and engage with all prospects and candidates throughout their journey to join the Australian Defence Force. As a Candidate Experience Consultant, you will be responsible for delivering an outstanding experience for candidates as they move through the application process. Acting as a key point of contact, you will communicate with candidates across multiple channels, providing clear, accurate and supportive information at every stage. You will guide candidates through their application, assist with completion, and respond to questions in a timely and professional manner. A strong attention to detail is essential, ensuring all information provided is correct and consistent with policy and process. Above all, you will maintain an excellent standard of service, ensuring each candidate feels informed, supported and valued throughout their journey. Deliver an exceptional end-to-end experience, ensuring candidates feel supported throughout the application process Contribute to a candidate-first, high-performance culture Communicate clearly and professionally across multiple communication channels Provide accurate advice and guidance on application requirements and next steps Navigate multiple systems while actively listening and maintaining thorough, accurate records Maintain detailed and compliant records of candidate interactions and outcomes Participate in team meetings and collaborate with colleagues Achieve established KPIs while maintaining high quality standards Work closely with internal and external stakeholders to deliver positive outcomes Promote a culture of honesty, openness and collaboration Build and maintain strong service relationships that meet or exceed the expectations of Defence and the DFR Adecco contract Benefits Youll join a team that is passionate and supportive working in a flexible and inclusive environment designed to help you succeed. A knowledgeable, high-performing and engaging team culture The opportunity to be part of a growing team with strong momentum A competitive salary package Clear and abundant career progression opportunities A comprehensive benefits package, including gym membership support, retail discounts and birthday leave A flexible approach to work A people-first culture with a strong focus on wellbeing Eligibility Requirements Be an Australian citizen Be able to obtain and maintain an Australian AGSVA security clearance How to Apply If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs. If you need assistance during our recruitment process, please email Bryley Ellis at for a confidential conversation. To apply for this position, please submit your application online through our designated platform. The deadline for applications is 11:30 PM (AEST) on Thursday 28th May. It is important to note that applications will be reviewed and processed as they are received. #J-18808-Ljbffr