Job Title

Overview RLG is a global implementation firm that partners with clients to accelerate their improvement journey. We drive transformative changes through handson coaching that connects the front line to the bottom line. We are seeking a highly capable and proactive Executive Assistant (Business Operations) to primarily support our Calgarybased Partners. In this role, you will act as a trusted partner to a Managing Partner and their Pod, bringing structure, collaboration, and followthrough to key business priorities. This is a fulltime hybrid position based in Calgary, with an expectation of regular inperson collaboration with local leadership (e.g., weekly). Our Calgary team operates out of a WeWork office at Stephen Avenue Place, where you will typically work onsite approximately two days per week. In addition to supporting the Calgary Pod, you will be part of RLGs Global Support (administrative) team, working closely with our Vancouver head office and broader network of administrative professionals to ensure consistency, coverage, and shared best practices across the organization. As an Executive Assistant, you will: Provide Executive & Pod Support - Serve as the primary administrative support to a Calgarybased Managing Partner, supporting 23 additional Partners and aligned Team Leads. - Manage complex calendars, shifting priorities, and commitments across multiple stakeholders. - Anticipate needs and ensure timely followthrough on actions, communications, and deadlines. - Coordinate travel details, meetings, and inperson sessions, including local Calgarybased interactions. - Build strong working relationships and become a trusted member of the team. Support Business Operations & Coordination - Support daytoday Pod operations, ensuring alignment across people, priorities, and workflows. - Maintain organized systems, files, and documentation within Microsoft 365. - Provide administrative support for logistics. Support Business Development - Prepare proposals, presentations, and clientfacing materials with guidance. - Coordinate pursuit activities, meetings, and followups. - Maintain CRM updates. - Conduct research to support client opportunities and internal initiatives. Enable Communication & Stakeholder Coordination - Prepare clear, concise, executiveready communications. - Coordinate agendas, prereads, and followups to ensure clarity and accountability. - Support internal communications and occasional LinkedIn or corporate messaging. Collaborate with the Global Support Team - Partner closely with the Vancouver head office admin team and broader Global Support network. - Provide backup and crosscoverage support across regions as needed. - Contribute to enterprise initiatives, events, and continuous improvement of administrative practices. - Ensure alignment with RLG tools, processes, and standards. You will thrive in this role if you bring: - 5+ years of experience in an Executive Assistant, business operations, or senior administrative role (ideally in consulting or professional services). - Strong organizational skills and proven ability to anticipate needs, manage competing priorities, and operate independently in a fastpaced environment. - Datadriven mindset, with the ability to organize information, track priorities, and support decisionmaking with clear insights. - Comfortable using modern digital tools, including AIenabled productivity tools (e.g., Copilot, ChatGPT), to enhance efficiency and output quality. - High proficiency with Microsoft 365 (Outlook, Teams, SharePoint, PowerPoint, Excel). - Excellent written and verbal communication skills, including preparation of executivelevel materials. - Experience supporting clientfacing work. - Confidence working with senior leaders and across distributed teams. - Sound judgment, professionalism, and discretion with confidential information. - Comfort working remotely while maintaining strong local and team connectivity. What Success Looks Like - Leaders are wellsupported with needs anticipated and addressed proactively. - Leaders Calendars are managed clearly and cleanly, both strategically and tactically. - Strong alignment and collaboration exist across the Global Support team. - You are viewed as a trusted partner who brings energy and reliability. What we offer - Three weeks of vacation annually so you can recharge and maintain a healthy worklife balance. - Six paid sick days each year to support your health and give you the time you need to recover. - We support your longterm financial wellbeing through a competitive RRSP matching program. - We provide comprehensive health, dental, Lifestyle spending account and vision benefits to ensure you have access to the care you need. RLG is an equal opportunity employer. We are committed to fostering an inclusive, accessible, and equitable workplace where individuals of all backgrounds feel valued, supported, and empowered to succeed. If you require accommodation during the hiring process, please contact [email protected] #J-18808-Ljbffr