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Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to lastfor you to be yourself in. Coach is part of the Tapestry portfolio a global house of brands committed to stretching whats possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Responsibilities - Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience - Serves as a Brand Ambassador embodying Coach values and increasing brand awareness - Leads implementation of Company initiatives and supports the full operation of the business - Maintains a growth mindset for business and personal development initiatives - Establishes trust, maintains integrity, and supports an environment of collaboration within the store and throughout the organization to promote a fair, positive experience and an inclusive culture amongst the team - Monitors and analyzes sales data, identifies trends, and makes recommendations to enhance store performance and implement individualized team development to increase overall customer experience - Exemplifies strong business acumen and executes forwardplanned strategies to achieve leaderships initiatives surrounding store goals / KPIs - Supports the store with recruiting, interviewing, performance evaluation, and highlevel training as needed - Provides necessary feedback and guidance geared to improve individual performance at all levels; holds the team accountable for achieving individual and business goals - Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures - Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners - Creates a customercentric culture that prioritizes customer satisfaction and mentors the team on clienteling strategy to build longterm customer relationships to meet business goals - Provides HR and conflictresolution support to the team and in the district in the absence of leadership - Champions the company resources to support a healthy work environment for internal customers Qualifications & Requirements - 1+ years of equivalent experience in managing competitive retail space at the Lead Supervisor level - Can bend, reach, stretch, lift, carry, and move at least 25 pounds; at times, lift and carry product, cartons, props or fixtures up to 50 pounds - Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), climb, bend, kneel, and maneuver the sales floor and stockroom Competencies - Courage: Doesnt hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback; lets people know where they stand; faces up to people problems quickly and directly; is not afraid to take negative action when necessary. - Creativity: Comes up with many new and unique ideas; easily connects previously unrelated notions; is seen as original and valueadded in brainstorming settings. - Customer Focus: Dedicated to meeting expectations and requirements of internal and external customers; uses customer information to improve products and services; acts with customers in mind; establishes and maintains effective relationships and gains trust. - Dealing with Ambiguity: Effectively copes with change; shifts gears comfortably; decides and acts without having the total picture; remains calm when situations are unclear; handles risk and uncertainty comfortably. - Drive for Results: Exceeds goals successfully; consistently among top performers; bottomline oriented; pushes self and others for results. - Interpersonal Savvy: Relates well to all kinds of people; builds rapport and constructive relationships; uses diplomacy and tact; handles hightension situations comfortably. - Learning on the Fly: Learns quickly when facing new problems; a relentless versatile learner; open to change; analyzes successes and failures for improvement; experiments and tries solutions. - Strategic Agility (for Managers): Sees ahead clearly; anticipates future consequences and trends; has broad knowledge and perspective; creates competitive strategies and plans. - Developing Direct Reports and Others (for Managers): Provides challenging tasks; holds frequent development discussions; aligns with career goals; creates and executes development plans. - Building Effective Teams (for Managers): Blends people into teams; fosters morale and spirit; shares wins; encourages open dialogue; defines success in terms of the entire team. Coach is an equalopportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicants or employees qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legallyrecognized protected basis prohibited by applicable law. Base Pay Range: $21.00$30.00 Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations. Benefits - Medical insurance - Dental insurance - Vision insurance - 401(k) - Paid paternity and maternity leave - Commuter benefits - Disability insurance - Tuition assistance Want to know more about working at Coach? #J-18808-Ljbffr