Job Title

Oversee ramp activities as a Duty Manager. Focus on managing daily operations, ensuring safety compliance, and delivering high-quality ground handling services tailored to customer needs. In this vital role, you will manage and direct all ramp operations while fostering communication with customers and airline authorities. The position necessitates efficient resource planning and the ability to conduct employee training and performance evaluations through KPIs. You will play a key role in achieving operational goals and compliance in a diverse work environment. Key Responsibilities: Supervise all aspects of daily ramp operations Manage scheduling and resource allocation judiciously Maintain and enhance safety and quality metrics Communicate daily with various management levels Handle payroll processing and workforce adjustments Requirements: 3+ years of relevant ramp service experience Background in personnel management in a unionized setting Strong communication skills in English, oral and written Valid Drivers License and airside permit D/A Leadership ability and conflict resolution expertise Lead ramp operations to heighten customer satisfaction and operational efficiency while ensuring safety compliance at all levels. #J-18808-Ljbffr