Job Title

Step into a vital managerial role as a Customer Service Manager. Drive operational excellence and enhance shopper satisfaction through effective front end management. This role focuses on ensuring a compliant and welcoming shopping environment. You will lead associate training, resolve customer concerns, and maintain efficient transaction processes. Your expertise will drive adherence to safety and operational standards, creating a positive shopping experience for customers. Key Responsibilities: Administer safe work processes and compliance measures Supervise and support customer and associate interactions Monitor and manage breaks for front end associates Train staff on company procedures and programs Oversee transactions, including purchases and returns Requirements: Strong interpersonal and leadership abilities Experience in retail with a customer service emphasis Familiarity with compliance standards preferred Ability to juggle multiple responsibilities effectively Enthusiastic about promoting company initiatives and programs Drive customer engagement and operational success as you lead front end services effectively. #J-18808-Ljbffr