Job Title

Are you passionate about hospitality and ready to elevate your career in an upscale, fast-paced, and inspiring environment? At The Royal Glenora, youll join a team that prides itself on delivering personalized, top-tier service in a beautifully appointed and welcoming setting. Our members expect the best, and we empower our team to rise to that standard every day. We are currently seeking a driven, detail-focused, and people-first Assistant Front of House Manager to help lead our dynamic operations. In this role, you will be a key floor leader, setting the stage each day to ensure our service environment is polished, efficient, and welcoming for both members and staff. If youre looking for an opportunity to grow your leadership skills, make a meaningful impact, and be part of a forward-thinking team that values innovation and service excellence, this is the place for you. Come work where your ideas matter, your career is supported, and every day brings new opportunities to shine. Key Responsibilities Operations & Service Leadership Assist in managing the daily operations of the dining room, lounge, food outlets, and member events Lead by example on the floor, ensuring a polished, efficient, and welcoming service environment Set the stage for service each day by preparing the floor, guiding the team, and upholding Royal Glenora standards Maintain a strong presence during service and actively engage with members to ensure satisfaction Team Leadership & Development Supervise, coach, and support service staff, fostering a culture of accountability and professionalism Assist in training and onboarding team members, supporting ongoing development and performance improvement Promote a collaborative, positive, and adaptable team environment Member & Guest Experience Champion a member-first approach by delivering personalized and engaging service experiences Address member inquiries and resolve concerns promptly and professionally Gather feedback and contribute ideas to continuously enhance the member experience Food & Beverage Coordination Collaborate closely with kitchen, bar, and events teams to ensure seamless service execution Support the planning and delivery of club functions, private events, and seasonal offerings Ensure consistency in service standards, presentation, and overall guest experience Administrative & Financial Support Assist with inventory management, ordering, and cost control initiatives Support the implementation of service standards, safety procedures, and operational policies Contribute to efficient labour deployment and cost-conscious decision-making Updated Qualifications 24 years of supervisory experience in food & beverage, hospitality, or private club environments Proven ability to lead teams in a fast-paced, service-driven environment Strong communication, leadership, and interpersonal skills High attention to detail with a passion for delivering exceptional service Experience with POS systems, inventory management, and basic cost controls Flexible availability, including evenings, weekends, and holidays ProServe Successful completion of a background check Compensation We offer a competitive compensation package based on experience and qualifications #J-18808-Ljbffr