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Job Title


Director of Care


Company : The Salvation Army in Canada


Location : Edmonton,


Created : 2026-05-02


Job Type : Full Time


Job Description

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a worldwide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faithand valuesbased organization, we hire and serve people of all backgrounds and walks of life there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description Position Purpose summary A valued member of the Executive Team, the Director of Care provides strategic leadership by directing the service delivery and programs for Grace Manor, a designated Assisted Living Alberta, Type B Continuing Care home, serving individuals in accordance with government contractual agreements and The Salvation Army standards. This position is responsible for providing onsite directorship and oversight to the Nursing and Recreation department (multisite Recreation program). Accountabilities Resident Care Service Delivery Direct all aspects of the resident care service delivery in accordance with the mission and values of The Salvation Army, and applicable funding contract expectations. Plan, develop, maintain, and monitor all aspects of the resident care service delivery and administrative systems; implement new programs to meet changing needs in alignment with the overall organizational strategic directions. Plan, develop and revise policies, protocols and daytoday operating procedures for Grace Manor operation in compliance with the Government health authorities, funders and The Salvation Army standards including accreditation requirements to ensure consistency and practices in resident care services. Plan, develop, implement, and evaluate clinical care services in accordance with evidencebased practices. Establish and monitor appropriate Infection Control procedures for areas of responsibility. Provide facility admission oversite. Provide oversight to Nursing training and education to ensure consistent quality and competent skill level of health care staff are maintained and delivered. Human Resources Management Providing leadership to Clinical, Education, Recreation, Unit Managers and Executive Assistant. Ensure staff comply with health and safety standards, and prepare, analyze, submit, and act on incident/occurrence reports. Deal with staff complaints/grievances; may participate in union negotiations. Responsible for the scheduling, direct, and indirect supervision of staff. Provide direction concerning current tasks or consults in assignments and has input into human resource decisions; decides on hiring, termination or disciplinary decisions. Budget, Facilities And Report Management Working with the Finance Team to develop, prepare, implement, and monitor program budget and ensure compliance with the approved budget. Authorize program expenditures up to a predetermined amount. In collaboration with Director of Operations, Facilities Manager, Food Services manager, and Environmental Manager, ensure operations, facilities, and equipment are maintained in good order. In addition, identify capital equipment for areas of responsibility. Prepare qualitative and quantitative operational reports as requested; develop quality assurance standards and measurements. Oversee appropriate and effective case management system and practices. Oversee all incidents and concerns which may involve AHS Report. External Interdisciplinary Liaison Identify and pursue opportunities to enhance program delivery by seeking community partnerships and or new funding sources. Maintain and promote effective working relationships and communication with government agencies, and community partners. CRITICAL RELATIONSHIP MANAGEMENT Internal Participate as an active member of the Executive Management Team. Various ad hoc Committees as assigned. External Proven excellent Stakeholder relations with the Assisted Living Alberta team (including Case Managers, Operations Manager, and all other health care professionals such as Physicians, and Pharmacy). Proven exceptional communication with families, trustees, guardians and residents. MANAGERIAL Leadership RESPONSIBILITY This position reports directly to the Assistant Executive Director. This position has 5 direct reports and about 80 indirect reports comprising of Licensed Practical Nurse, Health Care Aides, Recreation Therapist, Recreation Assistants and Executive Assistant. FINANCIAL AND MATERIALS MANAGEMENT Responsible for budget estimation of $4 million. Develop and implement an effective resident care management system. Working Conditions Working environment is typically in the office in generally agreeable conditions. The above responsibilities must be discharged in accordance with The Salvation Armys Mission Statement, in a professional manner, exemplifying Christian standards of conduct. Education And Experience Qualifications Education, Qualifications and Certifications Licensed as a regulated health care professional such as Registered Nurse, Licenced Practical Nurse, Occupational Therapist, etc. Current registration with Licensee body. Current certification in Standard First Aid with CPR, Criminal Police Investigation Check, Nonviolent Crisis Intervention training. Health Care Administration Certification as asset. Must have a valid Drivers License and be able to provide a Drivers Abstract. Experience And Skilled Knowledge Requirements Must have seven (5) years related experience, including clinical, leadership and budgeting experience in a residential facility setting. Knowledge of the Continuing Care Health Services Standards (CCHSS for Type B). Prior experience working in a facility setting serving individuals with mental health & addiction is an asset. Working experience in a unionized environment is an asset. Skills And Capabilities Able to work in a consultative, diplomatic and tactful manner. Strong sense of integrity with professional ethics and a balanced sense of fairness and flexibility. Seeks common ground in navigating challenging issues and constructively manages conflict to create winwin solutions wherever possible. Able to proactively recognize potential risks and issues, respond with solutions and engage others in implementing change. Effective interpersonal and written communication skills. Effective organizational and time management skills. Respect and understanding of The Salvation Army - its mission, culture, and values. Work Environment Dealing with angry and abusive people. Verbal abuse. Exposure to bodily fluids, bodily waste. Exposure to drugs, alcohol and solvents. The incumbent will work on call 24/7 or as scheduled. Physical attacks by others. Exposure to infectious diseases. Exposure to toxic chemicals. Sharp objects (i.e. needle sticks, knives and weapons). Other dangerous situations. Universal precautions. Immunization for Hepatitis B. Vaccination against Tuberculosis. This is a temporary position for twelve (12) months. Weekly scheduled hours: 40 hours. *The compensation range listed below reflects the full salary range for this role. Based on current program funding, the anticipated start for hiring salary is $115,000 per annum* Compensation The target hiring range for this position is $109,470.40 to $136,843.20 with a maximum of $164,195.20. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you. #J-18808-Ljbffr