Job Title

Elevate your career at Phoenix Contact as a Bilingual Technical Support Specialist, focusing on vital technical support across multiple product lines. Bring your bilingual English/French skills to enhance customer interactions. This position encompasses pre- and post-sales support within the Marking & Installation portfolio. Engage with customers to provide efficient troubleshooting, conduct training, and assess market needs. Your role will involve significant collaboration with sales and quality teams. Key Responsibilities: Deliver post-sales technical assistance via multiple channels Test products and provide concept evaluations Document interactions and manage product troubleshooting Coordinate with distributors for product recommendations Assist in developing training materials for customers Requirements: Diploma in Electrical Engineering or related field 1-2 years of troubleshooting experience Proficient in Microsoft Office and networking basics Effective interpersonal skills required Valid drivers license and ability to travel Utilize your strong technical skills and bilingual abilities to make a difference at Phoenix Contact. #J-18808-Ljbffr