Job Title

Elevate guest experiences as a Service Manager at Cineplex in Toronto. Drive service excellence across departments while maximizing profitability and operational efficiency. This full-time role requires a leader with 1-3 years of experience in high-volume venues. You will oversee operations, improve guest service standards, and mentor staff while ensuring compliance with policies and regulations. This managerial position involves monitoring financial performance and staff training to build a positive work culture. Key Responsibilities: Ensure excellent customer service across all departments Maintain seamless operations in food, beverage, and entertainment Conduct regular safety and cleanliness inspections Monitor gaming initiatives to enhance financial performance Facilitate recruitment and coaching of management staff Requirements: 1-3 years managing high-volume venues Strong customer service and conflict resolution skills Proven team leadership during peak business periods Familiarity with restaurant industry standards and legislation Ability to work flexible hours, including evenings and weekends Lead Cineplex''s commitment to service excellence while enhancing team dynamics in Toronto. #J-18808-Ljbffr