Job Title

Head of Casino Operations (CEO) for a major Casino in Western Canada Our client wants the best Casino CEO in Canada. Are you that person? Our client will remunerate you handsomely!This is a rare opportunity as a Chief Operating Officer (COO) to shape the future of a premier gaming and hospitality organization in Canada. The COO will have a direct impact on enterprise performance, brand reputation, and long-term growth, leading a diverse portfolio of world-class destinations in a highly competitive and regulated industry.The COO is a pivotal executive leader responsible for driving the overall performance, growth, and operational excellence of one of Canadas largest and most complex casino and resort enterprises. This role holds full accountability for all aspects of operations, including gaming, hotel and resort services, food and beverage, entertainment, marketing, and business development across a multi-property, multi-vertical portfolio.The COO will partner closely with the CEO and Board to define and execute strategic priorities, optimize financial performance, and ensure a best-in-class guest experience, while maintaining strict adherence to regulatory standards across Canadian jurisdictions.Qualifications & ExperienceProven executive leadership experience (typically 15+ years), with significant tenure in casino gaming, hospitality, or integrated resort operations.Demonstrated success managing large-scale, multi-site operations with full P&L accountability.Deep understanding of the Canadian gaming regulatory landscape and hospitality market.Strong track record in driving revenue growth, operational efficiency, and customer experience transformation.Experience leading complex organizations through growth, change, and digital transformation initiatives.Bachelors degree required; MBA or advanced degree preferred.Key CompetenciesStrategic and commercial acumenOperational discipline and execution excellenceCustomer-centric mindsetFinancial leadership and analytical rigorStakeholder and regulatory managementInspirational leadership and team developmentInnovation and adaptability in a dynamic marketKey ResponsibilitiesShape and execute enterprise-wide strategy aligned with corporate objectives, driving sustainable growth and market leadership.Translate strategic vision into actionable operational plans across gaming, hospitality, and entertainment verticals.Identify and capitalize on new market opportunities, partnerships, and revenue streams.Oversee day-to-day operations across all properties, ensuring consistent delivery of exceptional guest experiences.Drive performance across casino operations, hotel/resort management, food & beverage, retail, and live entertainment.Implement best-in-class operational processes, service standards, and continuous improvement initiatives.Own full P&L responsibility, including revenue growth, cost optimization, and margin expansion.Establish performance metrics, KPIs, and reporting frameworks to monitor and enhance business outcomes.Lead budgeting, forecasting, and capital allocation across the enterprise.Direct integrated marketing strategy, including brand positioning, digital engagement, loyalty programs, and customer acquisition/retention.Leverage data analytics to enhance guest insights, personalization, and lifetime value.Ensure a seamless, premium guest journey across all touchpoints.Lead expansion initiatives including new property development, renovations, and strategic partnerships.Evaluate mergers, acquisitions, and joint ventures aligned with long-term growth objectives.Strengthen relationships with key stakeholders, including regulators, government entities, and community partners.Ensure full compliance with all provincial and federal gaming regulations and licensing requirements.Champion a culture of integrity, responsible gaming, and operational risk management.Partner with legal and compliance teams to proactively manage regulatory changes.Lead, mentor, and develop a high-performing executive team across operations, marketing, and commercial functions.Foster a culture of accountability, collaboration, innovation, and service excellence.Drive talent development, succession planning, and organizational effectiveness across all properties.CompensationA highly competitive executive compensation package is offered, commensurate with experience. This includes a very attractive base salary, short- and long-term incentives, and executive-level benefits.To Apply:Please send your CV and a brief cover letter highlighting your relevant experience to Mr. Steve Renard, President at Best regards,Stephen J. RenardStephen J. Renard PresidentRenard International Hospitality Search ConsultantsRecipient of the 31st Annual Pinnacle Awards: 'Hotelier Magazine, 2019 Supplier of the Year' https://www.hoteliermagazine.com/2019-pinnacle-awards-renard/'We use our reputation to help build yours. Celebrating over five decades of Excellence - since 1970'121 Richmond Street West, Suite 601 Toronto, ON. Canada, M5H 2K1 Tel: (1) 416 364 8325 ext. 228 Fax: (1) 416 364 4924 Email: Websites: www.renardnewsletter.com www.renardglobalmanagement.com