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Job Title


Manager of Guest Services & Rentals


Company : Blue Mountain Resort


Location : The Blue Mountains,


Created : 2026-05-03


Job Type : Full Time


Job Description

Steer the guest experience at Blue Mountain Resort as the Manager of Guest Services & Rentals. This full-time position centers on leading teams and enhancing operational performance. In this engaging role, you will set the cultural tone and inspire your team to provide memorable service during every guest interaction. With your background in hospitality management, you will oversee departmental performance, manage guest information, and ensure operational readiness while collaborating across various divisions. Key Responsibilities: Drive exceptional daily guest service operations Build strong departmental relationships for seamless experiences Prepare insightful reports on guest trends Create innovative employee training and onboarding Manage ticketing and rental inventory resources Requirements: At least 5 years in a managerial capacity Skilled in employee development and leadership College or university education preferred Proven experience in customer-focused environments Strong organizational and communication skills Lead with passion and shape the future of guest services at Blue Mountain Resort. #J-18808-Ljbffr